Firestone Locations & Hours Near Westland, MI -
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By: Patricia I.
Pro Auto Inc
Two batteries were installed here, the first in November 2016 which died in February 24, 2017. The second lasted until November 2, 2017. That's two batteries in a year. The car was towed to a dealer who said the battery was the wrong size and it was also inferior. So now I have a another new battery installed by the car dealer.
By: ghb2forlife
close to my home friendly staff can get you in and out fast
By: Tonya J.
Sears Auto Center
Tonya J Sears Westland Automotive on December 3 2016 My experience was different than any Ive had when going to get my car serviced. I am a regular customer at the Westland Location while waiting for my vehicle I had the privilige of meeting two new employees who made my wait sooooo worth my while!!! The new Mgr Ron Young has been exceptional customer service from the time I called for a same day appt til the minute I left!!! Then you have Sean a mechanic that females can trust to work on their cars with patience and persistence until the problem is resolved. Last but not Least Tammy customer service rep has worked alone in the past and has handled Rushes of customers with patience hardwork and the best caring attitude!!! And now that Ron and Sean are part of the team The Westland Location is improving and it will continue to improve dispite complaints of wait times from others at least you know the work is not being rush thru which insures a thorough job.
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By: Lovintha H.
Ford & Wayne Auto Clinic
By: John H.
Sears Auto Center
I'm here to be helpful, not to be a angry customer. People need to know this place is a nightmare. I highly recommend to go anywhere else it will save you time and money. Stay far away from this place as you can. You have been warned. I'm out of two days and extra cost for an oil change. Yes a oil change took two days. I only came here because of a groupon. Which in the end I paid more than original cost because of fees and parts they said I needed otherwise they couldn't do the oil change. I was stuck because of the Groupon otherwise I would have left. After watching the mechanics I'm pretty sure none of them are certified. Please I'm begging you to go else where. I'm afraid they I received the wrong oil and my car is worse off.
By: P J.
I stopped in at the shop to have my Dodge Ram truck air conditioning charged. They were prompt to greet me and able to get it taken care of right away at a reasonable price. The tech advised me the air was working well and showed me that I had to press a button to activate the cool setting. They did not charge me for their time. I have had a previous car serviced here and had great experience with the work and service that time too. Another customer having his car serviced was telling me how great they are and you can tell they have regular repeat business.
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By: Jonathan M.
I was involved in a accident about 2 weeks ago. I had damage to my back bumper, door, trunk, and wheels. I sent my car to them from a friend of mine that told me to take it there. I have a BMW and figured that only the dealer would be able to fix it but it would take forever. I took it to them and from my first interaction with Lance, the owner, I felt like I had no worries about my car being fixed to the absolute best. I got my car the other day and they knocked it out of the park! My car looks brand new and handles like it was a band new car. They did a fantastic job and would call me to let me know what was going on and the time frame. They even fixed a few minor things that were not due to the accident. By far the best place to take your car for anything. I will be bring all of my card there for any work and telling everyone to bring their car there for any type of work!
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By: Tina T.
Royal Auto Care
experienced, helpful staff, service & mechanics! Helpful and fast service. I didn't feel like they gave me the run around. They had the repair fixed on the same day and didn't pressure me for unneeded repairs. Highly recommend this new repair shop!
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By: natalie a.
Quick Lane
Shop around, let this place be your last resort!! Don't believe the prices they give you over the phone! Magical charges (shop material fee) will increase your total. Also, this is the only place in history that gave me a total that didn't include taxes! Ridiculous! And they leave your car unlocked with the keys after hours
By: J H.
Westland Car Care
I needed a jump after my little one must have left a light on in the car. The interaction with the driver was awful. He was ridiculously rude as if I wanted to be there and it wasn't his job to be there. I contacted the company and AAA. He'll get a slap on the wrist at best but if AAA pulls business they'll get a clue.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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