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04/17/2017
By: T S.
Hopkins Air Conditioning, Inc.
My AC broke over the weekend, and I was expecting a house full for the holiday! I was calling around looking for someone to come out right away. I left a message for Hopkins and the man called me back right away and gave me a window when he'd be here. He called me back to let me know when he was 30 minutes away. When the service man arrived, he was very friendly and presentable. He got to work right away and came out to tell me the problem and cost to fix it. I had questions, and he was very thorough (and patient). I thought the price was reasonable especially for a weekend problem and it was a holiday weekend. I was so impressed that I signed up to be a full time customer with Hopkins. It comes with regular check ups. Very satisfied and highly recommend Hopkins Air Conditioning.
07/04/2014
By: Jonathan S.
Ashurst Air Inc
Tim has been servicing my 2 AC units for 4 years now. He is by far the most honest, fair, and hard-working contractor I have ever had the pleasure of knowing in my life. He just came out on July 4th to diagnose and repair a capacitor issue. He helped me out of a jam when there was a leak a couple of years ago the day before Thanksgiving. 5-stars, 10 thumbs-up, all good things. Thank you, Tim!
04/19/2017
By: Sara R.
Hopkins Air Conditioning, Inc.
What a great crew! I had a great experience with them and will definitely use them again. One particular tech stood out in his professionalism and manner and I will never forget his name because it is such a cool name... Xavier. Such a talented young man. So glad to see the kind of people Hopkins Air Conditioning has working for them are top notch!
05/14/2014
By: Larry B.
Pro-Star Air Conditioning Inc
I had a real positive experience with PRO STAR Air Conditioning. It's privately owned by Tony Mazza, not one of these conglomerates who try to sell you everything. Tony came in, saw the problem, and fixed it quickly at a low cost - Wow! You should definitely write his name down and keep it for the future.
04/10/2017
By: Ashley G.
Hopkins Air Conditioning, Inc.
Great customer service, scheduled me promptly and will definitely be using them again! Family-owned, really care about their customers. Not like these big companies that don't care and just charge you a lot of money for poor quality work.
04/10/2017
By: Maria C.
Hopkins Air Conditioning, Inc.
Great small family company. The guys are honest and don't try to rip you off. And they are clean and polite. They have been servicing my home for years.
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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