Audi Service in West Covina, CA with Reviews -
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By: John C.
Honest-1 Auto Care
Had my oil changed October 12 3days later realized my truck was leaking oil. Incompetent personnel. Never go back.
By: Keith S.
Ford of West Covina
Very Disappointing. I do not recommend their service department. Brought my Diesel in for a factory recall only. My truck was running great and had no check engine lights. Just wanted the recall addressed, which was a cam sensor. When I picked my truck up, I noticed it was running extremely rough. The service guy made no mention of anything mechanically wrong with my vehicle other than needed a new ICP sensor. As I pulled onto the road, my truck stalled and would not start. With the assistance of my personal mechanic, he got the truck running and we pulled it back into the dealership. The service department conducted a few minor checks and told me my #4 and #8 cylinders were misfiring. I told them it was not that way when I dropped it off and they told me it was, but failed to mention it when I picked it up. After days of going back and forth, I decided to take it elsewhere. When I picked it up, I waited 35 minutes to get the truck to find out they lost my keys. They said they would have new keys made and delivered the following day. They failed to get it done the following day and called me minutes before they closed. Very unhappy and poor customer service.
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By: Ps L.
Ford of West Covina
Super excited about my 2017 Ford mustang!!! Omar C. was an excellent sales associate and his manager Anthony Holgin was awesome, everyone there is super friendly, would recommend the dealership to anyone who is looking for excellent customer service and great deals on their next ford purchase !!!!!!
By: Jean burnett ..
Sage Covina Chevrolet
Ray helped me out he made it easy, my oil changes are free right now so the whole experience was great. Thank you service dept!
By: Ramon limon R.
Sage Covina Chevrolet
The dealership is very nice! Warm environment. . .
By: Raul aguirre R.
Sage Covina Chevrolet
I was greeted by Ray and he made me feel comfortable the whole time I was here.���� .
By: Augusto H.
West Covina Nissan
I very happy. Excellent service very good.Tengo un Nissan 2008 aquí lo compré y siempre llevó mi carro a servicio y tienen un excelente trato, honestamente lo recomiendo. Excelente servicio y calidad.
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By: Mike T.
Penske Mercedes-Benz of West Covina
Wonderful Service and Fantastic Cars Mike Trujillo Realty One Group Masters Lorena Trujillo Lincoln Escrow Inc.
By: Wenceslao arias ..
Sage Covina Chevrolet
Knowledgeable people didn't push me to buy a car I didn't want only showed me what I was interested in
By: Maxine andary ..
Sage Covina Chevrolet
Pleasant experience with Kyle he was great .
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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