Promax Automotive in West Chester, OH with Reviews -
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By: Evan H.
Yeagers Automotive One
Terrible customer service!I dropped off my family vehicle on Monday evening with the owner Shannon Yeager who said he would check out my vehicle the next morning (power steering issues). on Tuesday around 1130 I called for an update and was told they were going to pull my car in shortly. Around 4:00 I stopped by while running other errands in the area and my vehicle was still in the same spot. I spoke to the owner and asked what was going on and he stated that 3 separate dealerships had delivered the wrong parts to vehicles that they were already working on and that he would get to my vehicle when he would get around to it, that "things happen". I told him that next time a phone call would be nice since he said that it would be in the morning, that it when the owner became rude and he stated that he hadn't got to it yet and that he didn't have any updates to make a call about. I decided to take my vehicle to another establishment since this shop had already wasted 24 hours of my time, ruined my confidence in keeping his word and provided and proved extremely poor customer service! That is also when the owner provided some colorful language and very appropriate hand gestures! Good Luck dealing with this establishment!!!
By: Jason G.
T & J Automotv Services
Tom seems like an honest guy, but I don't really feel too great about his work quality. He doesn't do the work on all the cars, but has other employee's doing the work. Didn't notice any pictures or certifications for these employees, so they most likely aren't certified mechanics. Noticed new scratches on my paint, as well as on my interior. Not happy at all about that on a rare weekend car. Had to come back to him after he didn't complete the original job correctly, and he seemed frustrated like I was being a pain. Gave me little attention and had some other mechanic help me out while he just nodded his head to my questions as he filled a tire with air. Not very convincing for important questions about what he did to my vehicle. Ultimately, his helper did some quick makeshift fix which didn't correctly fix my issue. I had to go to my dealer to have it all calibrated properly. This guy was cheap, and for good reason. I would never recommend, or take my vehicle to this establishment ever again. Highly unprofessional, disrespectful, and misleading.
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By: Rebecca V.
Yeagers Automotive One
Do not go here for an oil change! The first time I showed up to have my oil change, I had to wait 10 minutes just to be told that they didn't have enough people that day. So I drove back home without an oil change.The next day I called in the morning and was told to come in at 2-ish, but when I showed up I was again told that they couldn't do an oil change for me, and advised me to just keep trying again. Very unprofessional, terrible service. Go somewhere else where they can keep their appointmetns and care about customer service.
By: Faye P.
Herrington's Tire Service LLC
This is a great business. I have been dealing with them for over 20 years now and they take care of us during and after business hours. Great service and great employees!....Faye Phillips
By: Marty H.
Herrington's Tire Service LLC
Whether it's a tire for my skid steer or one of our trucks, Herrington's Tire always has the right tire that we need! And great service, too.
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By: Rachel H.
Herrington's Tire Service LLC
Wonderful company. They are always available to change our tires whenever we need them. The staff is super nice. We will continue to call them for years to come. We here at the David Hirschberg Company appreciate such a professional business to work with.
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By: Greg H.
Herrington's Tire Service LLC
Excellent service; have been dealing with Herrington's for years. I've had them replace tires on many semi trailers, tractors, skid loader and trucks.
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By: Kevin H.
Herrington's Tire Service LLC
Great, Great Service! They replaced front end parts on my tractor and aligned it. I'll be back when I need tires!
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By: Madison F.
Yeagers Automotive One
Shannon is awesome! He is so attentive to every individual needs. I was involved in a rear-end collision and he made every step easy for me. He called me with updates about my car and handled the insurance company directly. He made sure I was 100% satisfied when I left. My car has never looked better! I will always return here due to the great service I was provided by Shannon & the rest of his crew!
By: Andy P.
K & M Auto Svc Ctr
Before I found K&M, I was going to another local mechanic that I trusted for almost 10 years. I realize after 4 years at K&M, that I was being ripped off for years at the other place.K&M is reliable and trustworthy. They are on time and competitively priced. I have even had them not charge me for little things like tire patching. They NEVER "find" other things that need to be fixed while you are in for an oil change or a simple repair. The whole staff is friendly, particularly Kevin who is always helpful.If you are in the area, you should go to K&M for all of your auto needs.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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