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04/26/2014
By: Khang L.
Suddenlink Communications
Suddenlink? More like Seldomlink. The internet constantly disconnects and has slow speeds that don't even match the 10Mbps speeds I pay for every month. I've had 3-4 techs come out to my apartment to "fix" the problem only for it to disconnect a week later; this happened in a monthly time span. Take in mind that I am not one of those people that know absolutely nothing about the internet and technology. It is not the router, modem, or cables. If there were alternative ISP's in the area, I would switch immediately. Would NOT do business with them after graduating and moving out of Weatherford.
04/29/2015
By: S E.
Suddenlink Communications
Like Khang L. , I have constant disconnects and slow speeds that never match the 10mbps I pay for every month. I even bought a new modem and router that complies with suddenlinks compatibility list and still have the problems. I'm also getting charged over usage when it is only me, my husband and we watch a movie from amazon streaming once per day or play a simple farmville game and go to facebook. I don't think Suddenlink cares about their customers all they care about is their bottom line.

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