Lazy Boy Furniture Locations & Hours Near Waukesha, WI -
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By: Craig M.
Leather Restoration Co
Worst place I have ever been too. The man Shay is an absolute jerk. Walked in and he just was shaking a lot like he was under the influence. He was so rude when I asked him questions. Smart remarks, rolling of the eyes. I know he owns the building next door and heard about him lying about residents not paying rent. Sad. What a shame of a business man.
By: Cindi W.
American Freight Furniture and Mattress
I purchased a sectional for my daughter's first apartment. The sales staff was very friendly and helpful. Delivery was within two days!! They arrived during the allotted time schedule and carried it up to her apartment and set it up for her. Very professional, very friendly. I will shop there again
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By: Teresa H.
Steinhafels Furniture & Mattress Superstores
Overall the best- selection- value- service. No appliances just furniture, mattresses, and accessories.
By: Steve C.
Leather Restoration Co
my parent's couch and love seat were sun faded, emailed pics of furniture and they came to the house, worked about 5 hours wiping dye into aniline leather. looks great! i find the easiest way to get a response from these guys was email. send pics and they'll call you
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By: Scott K.
Steinhafels Furniture & Mattress Superstores
Best furniture store in Wisconsin and Illinois, hands down!
By: Me M.
Leather Restoration Co
Pff. It's too bad I have to give them a star. Maybe one for answering the phone. Don't waste your time with this place. Contacted them three times in a month and have yet to receive a response. There are other places willing to do the job and have better customer service.
By: Qaisar M.
Steinhafels Furniture & Mattress Superstores
I visited the germantown WI location yesterday and my wife decided on a bed set totaling about $4000.00. I asked the sales lady if I can get a free delivery since I live just one mile away and she told me the Manager has to approve it.....I asked him to give me free delivery and his response was well you are getting free cookies and coffee and that is all I can do......And twice he said "its not a slap of your face" and each time when he made that statement I felt it was a slap indeed. The manager should know better not to use these kind of words, I am not visiting a homeless shelter to get a free meal, Sir I am at your store to spend 4,000 and perhaps more; treat me accordingly.
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By: Jaclyn S.
American Freight Furniture and Mattress
I have been looking for a new livingroom furniture set but didn't want to spend a ton of money. I found American Freight online and this past Saturday stopped in just to look around. The sales person, Anthony, was very helpful and friendly. When I discussed my concern of not being able to get my old furniture out, they worked very hard to assure that when my delivery came, the driver would be willing to move it out for a minimal additional cost. It ended up not costing me extra for them to remove it. NOTE: They subcontract their deliveries so any concerns with the delivery companies as I've read in other posts should NOT affect your view of American Freight. I ended up purchasing a leather sectional that day because the price was phenomenal and they said they could have it delivered the next day. I was surprised, delivery on Sunday was an option. Being that I work 60 hours a week, that was a perfect scenario for me. The delivery arrived around noon the next day, Sunday, and the delivery men were polite, careful, courteous and set my furniture up for me. They explained my warranty to me and made sure I was comfortable with the entire process. I will definately be returning to American Freight in Waukesha as they helped me solve my problem in less than 24 hours when other furniture stores were much higher priced and quoting two weeks delivery time. They made my weekend!!! The other reviews I saw had to be for other stores or ignorance of teh subcontracticing of delivery people. I'm very surprised at the low marks others are giving. My experience was top notch.
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By: Kyra S.
Steinhafels Furniture & Mattress Superstores
I would NEVER recommend this place to anyone. My husband and I went to the grand opening in Oak Creek due to the great prices that were being advertised. Found a dining table that we liked, at a great price. We paid cash and was told we could pick it up on Monday being that it was being delivered from Waukesha. Mind you we were there on Saturday. Monday came, we were told "sorry, it's in transit". Tuesday came, it's still in transit....Are you kidding me? I could've made it on foot to Waukesha in 2 days. In the meantime, thinking my table would be available for pick up, I got rid of my old table. Now they told me Wednesday. I went and asked for a refund and even though I paid cash, now I have to wait for a check in the mail from corporate office. In the meantime, other customers were complaint that they had been waiting at the dock door for 45 minutes to pick up their furniture. What a JOKE!!
By: Aaron A.
American Freight Furniture and Mattress
Super friendly and willing to help find what your looking for. Would recommend this store to anyone. Great pricing on everything and good quality too.

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