Vca Animal Hospitals Locations & Hours Near Waterford, MI -
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By: Becky H.
Animal Care Hospital-Waterford
Misdiagnosed my dog. Rude staff, come off as not that very helpful. Never been to a vet that doesnt have like a stainless steel table the exam table I had to put my dog on looked nasty and discolored I'll return to pet authority much nicer facility
By: Chelsea M.
Animal Care Hospital-Waterford
They are amazing and I would never take my fur babies anywhere else. The veterinarian and staff are truly the best.
By: Jackie R.
Pet Authority Animal Hospital
The staff of Pet Authority has been with us for many years!!! We have had 3 labs, Bailey , Echo and Shadow. They have been with us from the time they were first home to our passing of our 15 year old Bailey. The staff is kind and heartfelt with all of our needs and informative . All the Doctor's are great. Our family has been going to Dr Hutchinson and we cannot be more thankful to have him in our and our dogs lives!!! Thank you for all u do for our labs! ♥️
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By: Susan B.
Animal Care Hospital-Waterford
How about this for some staples. Took my 10 month old American Bulldog in for some stitched. After telling me he needed to stay over night and 500.00 later, he never stitched the top layer and of course the cut came opened. I had to take him back the next day. The wanted to staple him without numbing him. What a jerk! Some of the staples are sideways and some of them aren't even on the cut. He never even touched my dog while examining him. He also tried to compare to his dead wife's hip surgery while telling me why he didn't stitch the top layer of skin on my 10 month old puppy. He is a poor excuse for a Vet! No NOT take your pets here! They also would not let us see where he would be sleeping for the NIGHT! HUGE red flag. What do they have to hide. I called 3 other vets and they all have an open door police and let all customers see where their pets will stay while in recovery. I would give them 0 stars if I could. My poor dog!!
By: Katherine B.
Animal Care Hospital-Waterford
Terrible, terrible, terrible experience with my parents' newly adopted puppy. Took him in for a small puncture wound in his leg he sustained after playing too rough in the yard. They insisted on keeping him overnight but would not allow my parents to see their kennel facilities, claiming it was illegal for the to just look into the area (???). The vet insisted that he needed stitches, not just glue. Had the dog home for less than 48 hours before the wound opened up again. Upon returning to the clinic, the vet explained that he had not stitched the outside layer of skin because it was "unnecessary" (as if the would hadn't opened up and started bleeding again!). The vet agreed to staple the wound shut and tried to do it WITHOUT numbing or sedation, and suggested my parents keep the dog medically sedated in a crate all day every day until the wound was completely healed. The staples were done TERRIBLY and parents ended up taking the puppy to a different vet to have them looked at/fixed/redone. All in all they spent $500 for services that had to be redone by a different vet less than 2 days later. Also, this vet has a terrible bedside manner and has never even acknowledged my dog's presence in the room the few times I've taken her there. Last time I took her for shots, he had dried blood from an old nosebleed still on his face. Very unsanitary and unprofessional. He also tried to give my dog a vaccine that she was already up to date on- which was reflected on her chart and by me verbally. He had the syringe all ready and I happened to notice the label on it before he could inject her.
By: Shadow R.
Animal Care Hospital-Waterford
Love this place! Been taking my pups here for years for their annuals and never had a bad experience. Plus the girls/techs are great
By: Madeline M.
Animal Care Hospital-Waterford
I've been coming to animal care since 2012, this clinic has done everything from vaccinating my 3 dogs, and 4 cats to all of their spays/neuters and even a cruciate surgery on my frankie. The worst i've ever encountered here was a little bit of a wait on a couple visits but not too big of a deal they have good prices, the girls and front desk are super sweet, ive seen a total of 3 different doctors over the years and have had nothing but good experiences, good record keeping i have a couple animals on constant meds.
By: Erika W.
Animal Care Hospital-Waterford
I'm very disappointed with my first visit with my kitty to this place. This was her first physical since I've gotten her too (October 8th), so I had many questions. Dr.Spencer was the vet that "examined" my cat. I don't understand how he is a doctor. One of the first things to come out of his mouth was that he knew I got my cat on a Saturday because his wife died a day before I got her (which was a year ago for him). I mean, I feel bad, but this isn't something you discuss in a professional setting immediately with someone you just met. Also, with all of my questions I basically got an "I don't know" with shrugged shoulders and hands out. He didn't have any real answers to the about 8 questions I had. One of which was about her breed. He said there aren't any black Maine Coons which I know this as a fact to be false. He kept saying it and I didn't want to argue with him. I'm also worried that that my kitty might get sick from being in the examination room. After they told me to let her out, I figured the rooms were sanitized after every animal exam, and when I asked the doctor about it, he said that the rooms are "mopped about a few times a day". What?? They need to be mopped and sanitized after EVERY patient. He also needs to go to a dentist because his breath is horrifying. If you are going to be in such close proximity with so many people a day, it would be polite to visit a dentist. Gross. The 3 young girls there seemed pretty nice and the prices weren't bad, but I will never take my cat back this place or recommend it to anyone. And great, my cat literally just sneezed...I really hope she didn't catch anything from that dirty exam room (or doctor's hands which he didn't wash before examining her with no gloves.) All in all, I felt very disappointed when leaving this place. What a waste of money.*UPDATE* I just spoke to someone who talked to the supervisor that was there and they didn't care whatsoever about any of my concerns, so note that the replies from this facility promising to work something out are blatant lies. They also said that it's totally fine to cross contaminate germs from the door handle (and whatever else this clueless doctor touched) to my cat's mouth.
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By: Ashlei C.
Animal Care Hospital-Waterford
Took my 11 month old puppy to get neutered, they kept him over night because of the bleeding. and now 2 days later his stitches came out and he's now bleeding again! I called to get him immediately and the lady who answered the phone, played it off like it was no big deal and oh the doctor is in surgery, and so on and so forth. I am not happy how they cared for my dog and acting like its no big deal. I am not EVER using this place again
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By: Alex W.
Animal Care Hospital-Waterford
DO NOT TAKE YOUR ANIMALS HERE!! They abuse animals either in front of you or without you. Dr. Spencer is very unprofessional, rude, abusive and CLUELESS!! AND gave my dog the wrong set of shots!! DONT waste your money here! Even a Vet Tech walked out on her job due to the inhumane things they choose to do to animals. Go to Dr. Baylis or Project hope. Save your babies!!
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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