Came here to simply test drive a few vehicles with my friend that is looking to buy a new truck. They did not pressure us at all at any step of the process. I arrived about 45 minutes earlier than my friend and browsed the outside and inside selection of trucks...not once did any salesman walk up to me to ask if I needed help. In one sense this was a good thing, but in another sense, if I was the one that was looking to buy the truck and had a question, it would have been a bad thing.It was also a little strange that none of the trucks had any prices on them, luckily you can look up their asking prices on their website, while walking around. In some instances you will see trucks on the lot that aren't on the website, and some that are on the website, but not on the lot. Don't panic, this is typical with all dealerships.I had pres-elected a truck for my friend to drive upon arrival and by the time the truck was ready my friend showed up. We both presented our driver license and a dealer plate was given to us to test drive the truck.We walked outside and upon inspection of the 1st truck, I noticed the front bumper had a large maybe 2 foot piece missing from the bottom section of it. The salesman does not go on any of the test drives with us. Following the test drive, we found the salesman and he said the bumper would be fixed by their service team if we were interested in the car. You can also put down a $500 deposit to hold any car while this process is being done.We then picked 2 additional cars to drive that were not damaged or wrecked thankfully and enjoyed driving them with no salesman since they were both manual trucks.Their schedule says they were open til 5 weekdays, but it's actually 7pm. They let us test drive vehicles until nearly 730 pm though which was cool.Upon the test drive we end up putting a deposit on the truck and picked it up the next day with the new bumper put on! Over all our experience was positive with these fellas. They seem to have what a lot of dealer do not and that is why we came to them.
08/09/2012Apple Auto Wholesalers of Waterbury
Our son, 20, was looking to purchase his first car. His budget was limited so we searched the internet for the best places to look. We found Apple Auto Sales and decided to visit them. Turk, our salesperson, was friendly, knowledgable and, most importantly, understanding of our son's budget limitations. He only focused on the cars that fit his budget. After test driving a couple of their cars, we decided on a 2004 VX Passat. Though this car is 8 yrs old, you would never know it. It was clean inside and out. Upon deciding to purchase it, Turk asked my husband and son to give the car another once over to see if there was anything we thought needed to be taken care of before actually picking it up 2 days later. Honestly, we could find nothing that didn't work or needed to be fixed. We then met with Travis to discuss the financing. As with Turk, Travis was friendly, knowledgable and willing to find our son the best financing he could. When we picked the car up 2 days later, it was even cleaner then it was the day we looked at it. The entire process was easy - almost too easy had I had not experienced it myself. Highly recommend Apple Auto Sales - especially Turk and Travis.
01/22/2016The Highline Car Connection
I went to this dealer completely new to the car buying experience, when i pulled into the place i was able to look around freely, i was asked once if i needed any help and i told the man i was just looking around. I was left alone and not pressured, when i found the car i fell in love with i was able to test drive the car right away and since i wasn't familiar with the area they sent someone with me so i didn't get lost. i was able to take a nice long test drive and and really fall in love with how the car drove. they gave me a very reasonable offer on my trade in, a 98 Honda civic, and after a little bit of paperwork i found out i was approved for a loan with a very reasonable interest rate. i picked up my infinity g35x the next day, it went through a complete safety check, i got new brakes all around and new tires too! they even gave the car a full detail, it looked like a brand new car. if your looking to buy a used car this is the place to go!!!