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10/13/2016
By: Doreen F.
Houston Veterinary Clinic
Very impressed with my experience. The doctor is very young and energetic and really took time to explain things to me and my stepson about our new puppy. Everything from fleas to behavior training, he left nothing out and was more than happy to spend time answering all our questions despite the fact that there were several other people there that probably needed to be seen. Very thorough. Price matching on preventatives is great. By using the coupon for the first visit, we got all our dogs vaccines, dewormed, six months of prevention and a very thorough exam for under $130. Practice is clearly been around for a while and it shows but the facility was clean and grounds well maintained. It's not on any main roads so it's less stressful letting your dog out to do business versus other practices i've been to that are off busy highways. will certainly be back and have our pup scheduled for fixing in a few weeks! Definitely recommend
10/28/2016
By: Belinda Y.
Houston Veterinary Clinic
Though my interaction was quite painful as it involved the loss of our longtime companion, I can't say enough about the class, empathy, and professionalism of all those at the clinic. We had been to other doctors and been misdiagnosed recently but Dr. Hilliard found out what was wrong and explained things in a very straightforward way, even going so far as to draw out how and why things were happening as they were. He gave us all the options with the potential outcomes of each and was there all the way for advice, even going out of his way to talk with us on Sunday when closed. The empathy the staff showed us in our time of grief made it obvious they genuinely cared and were not just another animal and family. Though I'd never wish anyone to have to go through the experience, if it ever happens it is my hope it is with the support, care and love that we received.
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08/11/2015
By: Kc H.
Houston Veterinary Clinic
We have been with Houston Vet clinic for over 7 years always felt welcomed and that my pets were their pets. This past weekend 8 Aug 15 my dog suddenly appeared to be very sick. Called the office and told them what was going on and was told to get her their asap. This was 5 minutes before they were to close for the day. There was no hesitation about telling me to get there. Upon arrival they got us right to exam room and started treatment. Never felt like we were being rushed through and it was well over an hour past closing time. Dr Knox Hilliard told me how to contact him if my dog got worse. I did contact him around 8pm and got a timely reply. We highly recommend Houston Vet Clinic.
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04/19/2016
By: Alberta M.
Houston Veterinary Clinic
verwhelmed with the sympathy which their doctor showed towards my sons dog who passed away despite all their best efforts. Dr. Hilliard explained things slowly and simply in such a way that we understood everything and you could tell he is on your side. It's rare these days to have people that aren't driven solely by profits in the service industry and fortunately the folks at Houston Vet Clinic really do care. they do an unbelievable amount of work with rescue animals also which i find so neat. When the day comes that we are ready to add another to the family, we'll be back without question
11/04/2016
By: Doreen F.
Houston Veterinary Clinic
Only gave five stars because you couldn't give a sixth. The entire staff knows everything about raising and caring for my dog, and seeing the young doctor is like an appointment with an entertainer that is brilliant and puts both your babies and you at ease.. Dr. Knox could have gone into teaching he breaks down things into ways to easily understand for the layperson. Always available even after hours for questions, first doctor or vet I've ever had to make a next day call back to check on a patient.
03/19/2017
By: Sandralyn W.
Houston Veterinary Clinic
My boyfriend and I recently adopted a dog from a local rescue group and it was recommended to take her to this practice and see Dr. Knox, very impressed as he was kind, caring and took plenty of time with us despite the fact that they were extremely busy on a Saturday morning. He made a very strong impression on us and couldn't have made our first experience with vets any better. Even sent us an email the next day to check on how things were and if we had any questions.
01/15/2014
By: malissa.leeann
Houston Veterinary Clinic
Dr. Hilliard and all of his staff members really helped me with my ferret. Even though it was last minute he let me come in so Henry could be seen. He was badly injured and had to stay overnight. Dr. Hilliard kept me up to date on his status and made Henry as comfortable as possible. Henry did not make it but having Dr. Hilliard and his team help Henry and I really made a difference. They were all sympathetic and caring. Thanks guys.
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03/27/2016
By: Meredith P.
Houston Veterinary Clinic
Really great explaining the cause of my dog's condition and making me feel a part of the treatment process. Gave me clear options and explained fully the risks of each option and what to expect. Skin problems aren't fun but I'm very pleased with how things have improved. Dr. Knox gave me his cell and email and clearly cares deeply about his patients. Nurses were very kind and helpful as well.
09/10/2013
By: Brenda P.
Christian Veterinary Hospital
I have two cats, one 19 and one 16 years old. The 19 Yr old has hyperthyroidism. Dr. Christian has been treating her for this condition for a while and knows that our cat's temperament and attachment to her humans make offsite treatment unrealistic. Dr. Christian has done a remarkable job taking care of our grumpy old girl and always answers our questions about their health. Great staff!!
12/20/2012
By: deniedarling
Houston Veterinary Clinic
Very disappointed in above comments as have used Dr Hilliard over 20 years with several pets and have received exceptional service. Most doctors work emergency services in groups, the person whose vet was out of town should have called his answering service and saw the vet on duty. The care I have received and others while I was there simply does not equal what I see printed.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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