Best 30 Cars in Wake Forest, NC with Reviews - YP.com

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03/20/2013
By: liumai
Wakefield Automotive
My wife and I have previously taken our vehicles here for all repairs without any issues. I'm not sure if I just had an isolated problem or what, but I was very dissatisfied with the service I received this time. I took my car in on a Thursday for a repair. I was told it would be best to bring it back and drop it off. I did so for Saturday morning. They checked one issue briefly, but due to them not being open for a full day, the recommended that I bring it back and leave it for 2 days. I explained that this would be difficult since I use my car for work, but that I would work on it. I also asked if an appointment was necessary. I was told no. Then, I brought my car back on the following Sunday night, left for all day Monday and Tuesday, and included a note explaining that I only had 2 days to leave it. I had to borrow a car from a friend for one of those days, and I had to take a day off for the other. Monday came with no feedback regarding the car. I called twice on Tuesday. The first time I was told that someone would call me with an update later. I called again an hour and 45 minutes before the shop closed only to be told that they hadn't even gotten to it to look at it at all. I was shocked. I explained that I would have expected a call at least, but the response I was given was that I should have called before leaving it, despite having been told previously that an appointment wasn't necessary. It was presented to me as though it were my fault that they hadn't worked on the car, or bothered to tell me early enough on that they weren't going to be able to get to it by the end of the second day. I was very frustrated with the customer service, and I did not appreciate being made to feel like the issue was somehow my fault. We will not be taking our cars back to this establishment, and we will not be recommending them to anyone else.
11/24/2016
By: Heidi W.
Chris Leith Kia
Finally,a positive experience buying a car! We (me, my husband and daughter ) went to Chris Leith Kia looking specifically for a Kia Optima for our daughter. Danny Via was the salesman that got stuck with me. I've had many bad/ horrible experiences buying a car,never a good experience. I was to kind at first but Danny was friendly and professional to us.it didn't take long for me to realize he is very sincere and knows his product! We looked at a few new Optimas en asked about used ones.danny didn't try to push us into a new one but instead took us to the used cars,found exactly what she wanted and then really impressed us. He went over every square inch of the car with us,focusing on our daughter to make sure she understood everything. She went for a test drive and we even worked out the price. She got cold feet,she just needed to think about it. We told Danny we were going to look elsewhere and he said he understood. NO PRESSUERE! After we went to another lot,Hannah said she wanted to go back and get her car. There were 2 scratches on the drivers at concerned her. I called dannynad told him we were coming back for the car,told him she was concerned about the scratches and that we were going to first. When we got back to the car lot,there sat her car,scratches gone! The paper work was done,he asked if she had any questions and even synchronized her phone with her car. We could not have had a better experience. I apologized for being "ugly", he said he figured I'd had bad experiences. He was correct. Danny Via takes the "bad" out of buying a car.
06/03/2016
By: Mac M.
Crossroads Ford of Wake Forest, Inc.
Took my Honda CRV in to have "the works" done but also told them that brake lights are not working. Now it was only about 30 minutes before closing time. I told them if they discovered it was just bulbs to go ahead and replace them but that if more involved that I could just bring it back another time. I got a call less than 10 minutes later saying "it is NOT the bulbs and we don't have time to do anything else about lights"...so I said okay just do "the works" for now. I picked it up later that night (after hours). Took the car home and next day decided I would just check the bulbs to be sure it was not that simple. WHAT DO YOU KNOW...new bulbs was all that was wrong and fixed everything. I guess I will never know for sure but I don't think they even checked the bulbs - if they did how could they have told me that was NOT the problem?! Anyway...like I said I will still probably take cars there for service but I will just know that I can't necessarily trust everything they say.
05/13/2016
By: Ryan W.
Christian Brothers Automotive
The true test of good customer service and character doesn't happen when everything goes right. They did a great job replacing the rear differential on our van, so when the rear air conditioning system failed I took it back to them to check it out.They replaced the compressor and thought that would do the trick. Not an inexpensive repair. We drove the van for a bit and the rear air failed again. So we took it back. They fixed a leaky O ring and sealed additional lines for not additional charge. We drove it again for a bit and the rear air failed again. So we took it back and they figured it out. They made additional repairs and again didn't charge us for the additional labor or parts. They simply "made it right" as the owner promised he would. Not only that, but the owner personally delivered the van back to our house so we wouldn't have to go get it ourselves.
01/21/2013
By: scoota
Wakefield Automotive
I have seen Jeff in the past and although his work was great... honest and fast... his "bed side manner" was lacking big time. It was soup nazi from seinfeld ... his way or the highway. There is a New Management there named Renee. She handles things with great tact. The honestly is still there as my diagnosis on computer was free. She even got under there and was doing it herself! Power woman if ever saw one! She cared for my car like it was her own and even shared that they could now take care of restoration needs as well because they own Capital auto-body right next door as well. Wife backed into mailbox... again. Travis there was great and you could see the staff all loved working there. That means a lot. I have joined their family as a customer for life. Thanks again Guys.
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03/12/2015
By: Kimberly W.
Chris Leith Kia
This happened to be the best dealership I have ever went to. When I went car shopping everyone wanted to sell me their crap. But when I came to Chris Leith Kia the salesmen Gary Irvin insured that I got a brand new car with low interest rate and below the monthly price that I wanted. If you want easy car shopping time go to Chris Leith call Gary Irvin he will have you do the application from home which will save you a lot of time and you can control your anticipation. All of have to do is lt him work he is very fast paced and covers all the details thoroughly. I just love my 2015 Kia Forte I thank God I came here.
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12/03/2013
By: Rachel A.
Import Quality Repairs Inc
John is amazing. He is honest and shoots straight. I only go to him now. He tells me what my car needs and if I can wait on a repair. When I tell you can trust him I mean it. I would trust him with the keys to my house! No lie the man is the worlds most honest mechanic (and I used to think that was impossible)! He has great prices and he is great to deal with! I live 50 min away from his shop and I still bring my car in for every need, even oil changes! If you are looking for a great mechanic who is down to earth and can help you be economical with your car he is the only man for the job!
04/21/2014
By: Joyce B.
Crossroads Automotive Group
I've not had the opportunity to do business w/this dealership as I'm not in the market for an auto at the present time but when the time comes, I will definitely explore the offerings by this company.it's willingness to pay and air a commercial about their faith and trust in the LORD JESUS CHRIST and to close on one of the busier days of the year to honor the Crucification, Death and Resurrection of Christ is enough for me to search them out. May God continue to Bless your Dealerships, Employees and especially the owner for the stand he has taken for his Lord & Savior.
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04/25/2017
By: David W.
Crossroads Ford of Wake Forest, Inc.
This was the best car buying experience that I ever remember having (and I'm 50). Although we went into the dealership thinking we were 90 days out before making a purchase, Mark Anthony (Iapaluccio) the sales consultant was fantastic. Although he moved us forward in the sales process as any good sales consultant should, he was not pushy about it. He introduced us to the GM Dave Burrell who was also very accommodating. Finally, it all wrapped up with Glenn in Finance. My wife and I will not hesitate to recommend Crossroads Ford in Wake Forest.
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10/13/2016
By: Esther W.
Chris Leith Kia
Had an awesome salesman (John Martin), that gave me so much information on deciding whether to buy a new or used vehicle. After weighing the pros and cons, I decided to get a new 2017 Kia Sportage. John is truly an Amazing salesman and I appreciate all the knowledge he explained to me. Very honest and sincere young man. Thanks John for helping me get my brand new car. Great service at this dealership. Ask for John Martin.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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