Best 30 Moving Pods in Virginia Beach, VA with Reviews -
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By: Sara W.
A+ Moving and Storage
This company is a scam, and rip people off. They moved one of my family member's out of town. Everything didnt fit on the truck. My aunt was told that they was going to do another trip to bring down the rest of her belongings. That was a lie. She paid in full and asked them before she paid if everything don't fit will they come back. The company said yes. Moving by its self is stressful and the way this company has treat my family was more then enough stress on top of moving. Jp was contacted on several occasions and he told nothing but lies. His real name is Johnnie Parker and his office address is 1216 E. Little Creek Rd. Norfolk Va. We are suiting this company for all the wrong they have done. Reading the reviews online I'm surprised they are still in business. I won't use this company and I suggest that anyone reading this won't use them either. Do your research before you hire your next moving company.
By: Zedria N.
A+ Moving and Storage
IF I COULD GIVE NEGATIVE 5 STARS I WOULD !!! FIRST OFF THIS COMPANY IS A RIP OFF!!!! UNPROFESSIONAL!!! AND LIARS!!!! DO NOT USE THEM EVEN IF THEY ARE FREE!!!!First off, they have a nice professional card that states free supplies!!!! FIRST LIE!!! I called the guy and spoke w/ a JP (owner i guess) we had a nice conversation told me it would be $115 an hour somewhere a long the line he decided that i needed an additional guy and increased my price without discussing it with me! Told me to leave my things in the dresser because they shrink wrap, OH WHICH BY THE WAY HE DID NOT STATE THAT WAS A CHARGE! So, the guys showed up LATE, there was no discount then started telling me about these hidden fees of the wrap and gas and increased price! I called the owner and he said he would remove the gas and the wrap price, oh so since he removed it, they didnt shrink wrap anything. The guys moved slow as molasses, took breaks when they wanted to, ON MY DIME needless to say, it was a disaster and that was just the tip of the iceburg! Worst company ever! If he is listed on BBB, i will be leaving a comment there as well!!!
By: Michael H.
Brooks Transfer & Storage Co
Do not recommend. Was warned 1 yr prior by fellow military retiree NOT to use Brooks, but ignored. In addition to usual breakage, had 12' ladder stolen (documented by delivery driver), & bookcase sent to warehouse in Miss; I'm in Boise! Cannot recover. NOT a good move!
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By: Sunshine B.
A+ Moving and Storage
I just had a move done on November the 4th... I wished I read the reviews before I went with this company. I also had broken items...missing glass table... along with other damages. JP seems like he was sincere but was not. I called and called no answer. I paid $400 dollars for this move. They brought a small truck...they never wrapped anything... this company does not care about the damages they do to your is truly a joke to them. They tell you.. your insured but no proof of that!!! This company is the worst company I've ever dealt with in my life...very unprofessional! JP still has yet to return my call or answer!! He will definitely reap what he sees. I advise anyone don't get got like me!!! They do not care about your furniture!!! I regret it everyday I went with them.
By: Ricky J.
A+ Moving and Storage
They arrived 5 hrs late. Original schedule was for 2 they arrived at 730pm. No boxes or bubble wrap for packing. They broke my new bed rail and headboard. The guy refused to take pictures and said he would call the owner to reimburse me. 4 days later I had to tell them I would take them to court. The owner JP cursed me out, was very rude and taunted me that he would not pay for his workers' damage to my property and threatened me to try and do something about it or to him. It was no pleading with him. He laughed and told me to take him to court. Please do not use or you will be sorry. JP is one shady dude.
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By: Kristen H.
Priority Moving & Storage
I only gave 1 star because I could not post a review without a star rating, otherwise there would be no stars. The owner of this company has awful business ethics, typically I'm an easy going person but once Roger Winston sent me a message on Thumbtack stating that they would "We will BEAT ANY RATE by a licensed and insured moving company," I took him up on that offer and sent him the quote I received from a licensed and insured company. He refused to beat the price. I simply told him that he should not falsely advertise and that he could have earned the business of several of my Commercial Real Estate clients, his response was "Who cares. We turn down at least 30 moves a week. We couldn't handle more business if we wanted it and they probably are a licensed and insured construction company. We have over 2 million dollars of moving insurance. Our reviews speak for themselves. 1bad one out of 243 isn't to bad. Thank You."
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By: Kati R.
A+ Moving and Storage
I agree with all of the bad comments there below! Negative stars is what they need! Very poor communication! There're suppose to come to move us Friday the 3rd of July but never came. They called at 3 when they were already late and said they would be a few hours late but didn't hear from them again until 8 pm and wanted to move us then. It was raining and our storage closes at 9. So they agreed to do it the next day and arrived on time then but when they moved our stuff in they cause damages to our 4 day old house!! Have been told I would get compensation and damages correct have yet to see this so called owner!! DON'T EVER USE THEM!! If you use a company that hires movers for you make sure it's not this company because that's what happened to us!!
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By: Melissa R.
A+ Moving and Storage
Despite the terrible statements below.... JP was professional, prompt, thorough and courteous whem managing my long distance move from VA Beach to Florida. Not a single complaint about him, his team or the pricing. THANK YOU A+ Moving foe easing my move during a stressful time in my life!
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By: Ishraq K.
A+ Moving and Storage
If I could give this company negative stars I would. I was moving a mile away in norfolk on Saturday 5/31. They are a RIP of and whoever the owner or manager is, is extremely rude. First off the truck came 2 hours late. Being a patient person I said it was ok and they began moving my belongings. They looked around and I actually had very few things to move compared to others and they said they would be out in 30 minutes. They went to move my desk which would not fit through the door opening. It is a very easy to desk to take apart but THEY FORGOT THEIR TOOLS WHICH ON THE PHONE I SPECIFICALLY ASKED IF THEY HAD. They tried to maneuver it around corners and in the process scratched up all the walls. They took atleast an extra 45 minutes doing this. Finally, they took of the hinges on a door(with my help and my screw driver). We went to my new apartment and they unloaded everything but they went an hour over the time they said they would take. Then when they finished they charged me for all the extra time they required because they forgot their tools. Then I talked to whoever the low life manager is for this company and he threatened that if I wanted anything to be taken off he would charge me 100 DOLLARS for taking of the door to get my desk out. This is a terrible company and I hope they read this review and realize how awful they are. I will tell everyone I know to stay away from these movers in the future and I know several friends including myself who will be moving in the future.
By: Michele J.
A+ Moving and Storage
The guys who do the actual moving are very careful with belongings and very helpful. However, JP is a whole other story. He came to our house the week before the move, walked around asking questions as to what they would be moving and writing stuff down. He quoted us a flat rate price for 5 hours and then a price for each additional hour. When moving day came, the truck that showed up would in no way hold our belongings that were being moved, and we had given away some that were included in the quote. One of the men who works for him gave him a call when I explained that the truck would not work, and JP was supposed to send another truck. The first truck was then loaded, and ready to go to the new address, without a second truck showing up. The truck was unloaded and still no second truck. I just had the first truck head back to load again, and to have the second truck cancelled. Well, the second trip was still not enough, and they had to make a third trip. It ended up being 3 hours past the 5 hour flat rate period. At the time for payment, I was informed that their credit card machine was down and an alternate form of payment would be needed. Nice time to be informed of that. JP took $100 off of our bill for the extra 3 hours that was the companies fault. All of our belongings would have been able to be packed up and unloaded in the 5 hours had the right size truck been sent. On top of that, to move our fridge out of the house, the handles had to be removed. When they were reassembled, the handles were broken. We called and spoke with JP about this issue and he made an appt to meet with us on Sat. January 24th at 10:00am to look at the fridge with a courtesy call before to confirm....10:00am came and went with no call and no JP. We called him and he said he would need another hour and he would meet us at 11:00am as he was busy right then.....well it is now January 30th and we are still waiting for JP to show up or at least give us a phone call. I will never refer anyone to this company. The movers are respectful and courteous, but JP is very unprofessional and dishonest!!!

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