411 Falling Ln
2.Cavalier Builders Inc
2504 Squadron Ct
General ContractorsReal Estate Developers
3169 Shipps Corner Rd
Building Construction ConsultantsAltering & Remodeling ContractorsBuilding Contractors
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We are extremely pleased with our recent purchase of vinyl trim and eaves covering with your company. Many homes in our neighborhood, Hillcrest Farms, have been wrapped by various companies, and our neighbors were eager to refer us to the companies that had provided the service for them. We did get several estimates, but after meeting with Karen from your company, we were sold. She was pleasant, knowledgeable, and patient as she explained the many options for product installation and financing. She made a somewhat scary decision easy and comfortable.The installment team, Jim and Phillip, were equally as terrific at their jobs. The gave us an overview of the job, then broke it down for us every step of the way so that we would understand what they were doing, and why. After asking our opinion on how we would like the crown molding to look, they made it happen with what seemed to be effortless skill, especially on extremely cold days. When most craftsman would have been driven inside by the cold, Jim and Phillip continued to come by every day, completing our job even before we expected. Their expertise shows in the finished product, from the beautiful bend in the top of the crown molding at the bottom of the wrap, to the perfectly symmetical inner and outer corners.We are extremely happy with the finished product- which, in thruth, looks better than the other work that's been done in our neighborhood. From start to finish, your company treated us with respect, professionalism, and integrity. We will be recommending Custom Home Improvement of Hampton Roads in the future, and anyone who sees our beautiful home will be sold!
We recently had our roof and windows replaced by Custom Home Improvements based in Virginia Beach, Virginia and would highly recommend this company. From our very first contact with their sales representative, we felt confident that what was promised would be delivered. The sales representative treated us with patience and courtesy, understanding that this large purchase required hours of his time to answer all of our questions and concerns. He compared his company's product to others, but did not in any way "bash" the competition. Throughout this process, we felt confident in his integrity and trustworthiness.Working with the business office was always a pleasure. Administrative matters were handled in a timely fashion and we were always kept apprised of the status of our project.The work crew arrived on time and were very respectful of our home and yard. Their professionalism showed not only in the work, but in their personal appearance and their character. The work was completed to OUR satisfaction. Although we asked them to make a few minor adjustments, these were done promptly and with out hesitation.Custom Home Improvements stands behind their employees and their work, to the point that everything that was promised was 100% fully DELIVERED! Thank you Custom Home Improvements for a job well done.
Pleasantly Surprised and Exceeded Expectations!!When my wife informed that she had set an appointment to get information on windows from a lady on the phone, my initial thought was here we go again (another company telling me a window will cost $1000 or more per window) and how do I get out of it. From the initial time the representative walked through my door until the last window was installed - it was a good feeling being treated as a person and not just another client.Randy T and Mr John McCabe not only were wonderful in the explanation of the product but actually listened to my concerns and made the project fit into my budget. Mr Tim in finance kept me in the loop on the status of my application and handled it diligently, he even presented me with a couple financing options to choose from. Chad Q and Chad B coordinated the entire project from the finalizing of the measurements for my custom made windows to the last window installed. I am one of those people that believe you get what you pay for and from everything from the Product, Service and Price (which was no where the amount I mentioned above) My wife and I believe we got more than what we paid!Thank you Custom Home Improvements and we cant wait to do our next project with your company. Mr and Mrs Melendez
Many a year has passed where I've decided I must do something about the decrepit windows and siding on my home, but I was reticent to do so knowing how arduous a process it can be. My concerns of dealing with contractors and snake-oil-esque estimates from smarmy salespeople were completely assuaged by the almost celebrity treatment which I received from Reynolds Exteriors. Reynolds sent 2 nice gentlemen out to my home to survey the property and provide an estimate. This whole process took longer than I expected but was quoted a competitive price to completely replace the siding on my home and the windows as well. I knew this would be an expensive endeavor prior to asking because my house is quite old and had original wood casement windows and shoddy mid-century aluminum siding. They were very quick to point out that this was an estimate and it could be inaccurate should there be any water damage surrounding the windows or hidden under the siding. I decided to go with Reynolds because of the personalized service I was given, and they were very professional throughout the entire renovation process. My new windows and siding are amazing and I've already noticed a huge difference in my heating a cooling bills!
To Whom It May Concern, We had the pleasure of hiring Custom Home Improvement to install Vinyl Soffit and Aluminum Trim on our house. I must say that after the job was complete, I could not have been more saitisfied with the entire experience. With the clean appearance of the soffit and the molding of the aluminum trim, the house now has a more finished look to it which makes it stand out among all the plain, cookie-cutter houses in our neighborhood.Custom Home Improvement is the epitome of what a home improvement company should be. From the considerate nature of the sales representative who understood our tight budget to the installation crew that worked tirelessly in the rain to ensure that the job would be completed in a timely manner, it was evident that the entire company takes pride in every aspect of their business. I was particularly impressed with the willingness of the installation crew to listen and cater to our specific concerns and desires for certain parts of the job rather than just treating us like a number. Custom Home Improvement efficiently completed the job with true professionalism and commitment to the customer. Sincerely, R. McMillian
WONDERFUL! I could not have asked for a better company to come out and do work on our roof. From day one they were upfront about the cost and about how the whole event would happen. We had damages to our roof from a wind storm and we were working with our insurance company and that was a battle and one of the owners from Custom Home Improvements fought with us to get more for what we needed to be done. It was not a complete win on our side with the insurance company and we had to come out of pocket for some of the expenses but it was well worth it. The staff came out to start working on the removal early in the morning and did not seem like they took a break working until 7 pm! We have a larger home and to see that they had almost completely finished the roof within one day was great! We were so excited to see what it was going to look like. The next day they finished the work and cleaned up the yard just like the owner and sales manager said they would. We have two dogs so the nails were our biggest concern and I still have not found one to date. Great company I would recommend them to anyone!
We wanted to say thank you for the excellent job you did in redoing our vinyl siding. We were beside ourselves with the poor job we got from the first contractor we hired, who apparently did not actually know how to do siding, leaving us with being worse off than we were with our old siding. Everyone we worked with at CHI was professional, courteous, and friendly. As all the siding had to come off and be redone we really appreciated your assistance and willingness to use as much of the current Mastic siding as possible to try and help minimize the financial impact to us. The foam board you use behind the siding really added another layer of protection to the house and helped seal it. The entire job was done efficiently and with quality workmanship. Everything was fixed and fixed correctly. I would also like to comment that it was great working with a company that does not require money up front to start the job. It reassures you that the job will be done to your satisfaction.We would definitely work with CHI again for any future projects and would certainly recommend you.
Thank you for the quality work you performed on our home. From the day we met your sales representative to the day the crew finished the work on our home, there was not a single moment that we felt that you were not giving 100% to meet expectations. in fact, when the work wa complete you exceeded every expectation. We could not have been more pleased with the experience.The crew and project manager were professional and courteous, and their technical knowledge was the best we have ever experienced with a contractor. They were always available to answer questions and ensured that we were fully informed of any potential issues discovered while they were working on our home. We truly felt that the crew treated our home as if it were their own - they wanted the final product to be good enough for his family.The pride in workmanship and genuine concern for your customers is evident in every part of your company. We would recommend Custom Home Improvement and Repairs, without hesitation, to our family and friends. Thank you again for a truly great experience.
14 Jun 2014To Whom It May Concern:Custom Home Improvements (2000 General Booth Suite 204 Virginia Beach, Virginia – 757-689-2734) performed roof replacement at our house 6 Jun 2014. Team arrived at the agreeable time and date and immediately began the replacement project. It was obvious from the beginning that safety was a priority for the team. Each yard item in the way was removed and walking areas were protected from roof debris. Project ended same day as scheduled with no injuries, no damage to premises, all removed items returned to place. Most impressive – effective use of time and at the end of the day apart from the new roof it was impossible to tell that anyone work on our house that day. All removed yard items were returned to the exact location and nails and debris removed from the premises. Sales Representative – ExcellentInstallation Crew – OutstandingStrongly Recommend Custom Home Improvement for all home repairs.R. A. SifreVery Satisfied Customer
The purpose of this review is for my wife and me to tell you how pleased we are with the new Siding installed on our house by Custom Home Improvements. The quality of the materials and the workmanship are definitely first class and we really wanted to express our gratitude for the outstanding job done.From the initial meeting we had to the finishing touches, everyone did a great job and all expectations were met. Please convey our appreciation to your installation crew for the exceptional job they performed. They are very professional, friendly, and efficient. We couldn't be more pleased.We definitely plan to use Custom Home Improvements for any future home remodeling project. We are more than satisfied and would highly recommend Custom Home Improvements to anyone looking for high quality home improvements.