Avalon Locations & Hours Near Virginia Beach, VA - YP.com
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09/26/2017
By: Tom C.
Hand 'n Heart
We hired H&H last summer (2016) for my mother with memory loss who needs companion care on weekdays. In short, we would find out only after being invoiced that the care giver had not shown up. I came from Raleigh NC to VA Beach and interviewed H&H to explain what we needed before hiring them, and after problems occurred I spoke to both Mary and Damon at H&H by phone to re-emphasize explicitly what we wanted -- 1) show up! 2) call my sister (in VA Beach) if you can't show up 3) provide food & medication 4) write notes on current conditions and/or changes in condition (anything out of the ordinary) 5) provide conversation and walk with our mother up/down the hallway of the apt building.This is not skilled care, nor rocket science for an agency that said it deals with many similar clients. After repeated failures to meet the minimum requirements, we contacted them to cancelled service. We were told that it was our responsibility to contact them if the care giver didn't show up, and not to sign the caregiver's timesheet, which is a clear failure on behalf of H&H to understand that our mother's memory is NOT reliable enough to be responsible for either task. The frustration of having to monitor the caregivers (who left useless notes, if any at all) induced stress rather than relieving the stress of caring for our mother. It should never take multiple calls about the same problems to get corrective action, especially when caring for the elderly.
12/09/2016
By: Lucy T.
Hand 'n Heart
I'm not very happy with the aids they try and provide, they don't show up, dont call in, and my mother who is bed ridden is not getting very good help with company! they have promised me that someone would be out 7 days a week to help and have only seen 1 aid in 1 day. everytime i call i get the same info, they will send someone out, only for another no show! the employees here are unreliable and can not be depended on! i call again about my mother and now they tell me they cant find anyone to go over to my mothers, what good is this company? piss poor! getting more frustrated by the minute. not only that when i call multiple times they tend to blow you off on to another rep. i would not recommend this company for anything. thanks for nothing and the horrible service....your aids are a joke!!!!
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09/25/2016
By: James A.
Auburn Place Apartments
I am basing this rating 100 % off the property manager angela and the amazing maintenance staff. Will admit it may take a bit to have a work order done, Angela really goes out of her way for residents.
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08/04/2016
By: Adam E.
Mayfair Apartments
I wish it was better, and they would do more to help the tenants here at Mayfair. I cannot even get them to fix the over head light outside, so I just turn on the porch light. There is no ice makers, no door bells, just the style of the 70's and 80's. Very retro living. I hope things improve, or I will have to find another place that has what I am looking for in the future.
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07/25/2016
By: Amber A.
Spring Water Apartments
The ONLY reason this gets 1 star is because of the maintenance staff and the amenities. Unfortunately the parking and the leasing staff make it undesirable. Parking is terrible AS A RESIDENT, I have had to park at the front office outside of the gates and walk with my child to our apt 3 buildings away. There's about 10 visitor parking spots in the complex and charge you for a parking pass for your family visiting for 2 days. The leasing staff unprofessional. I found around $200 in fraudulent charges to my account. Pet fees when I don't have a pet, multiple application fees, admin fees, utility billing start up fees, all that were caught by myself. If you already live here...please take the time to LOOK at what you are being charged, I have ABSOLUTELY no doubt in my mind that I am not the only one they are charging false fees.
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07/14/2016
By: Charles F.
Dreamlawns
outstanding service and a great tech. extremely pleased.highly recommend to anyone looking for a five star service.
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07/03/2016
By: Michael S.
Waffle House
Walked in today 7-3-2016 waited to get seated, not the problem. The problem is that after I got seated, the server placed silverware infront of me and that was the last time anyone came to where I was seated. Sat there for almost 1 hour, and nothing, not even asked if I wanted something to drink. While waiting, I decided to complete some paperwork for work. Still nothing. One employee seemed to get pissed at the fact that me and atleast 2 other people got up and walked out. I ate here 3 months ago and everything was great. Place turned into a dump. I will never come back. I understand that the place gets busy, but DO NOT ignore your customers.
06/11/2016
By: Matthew S.
Ecuilibrio Home Health
The staff is extremely knowledgeable regarding Home Health needs as well as various diagnosis that are encountered in the home. Very flexible and accommodating for the patient with scheduling their visits. They really help you feel like a family member, truly looking to make a difference in patients homes and the community.
03/02/2016
By: Anonymous V.
Atlantic Coast Landscape
I was told to use this company during move out from lease with Steve Doll's Remax team - discussed what needed to be done, purchased materials myself, started some of the work; Mick Jones, owner, assured me his guys would complete once weather cleared. He was a preferred vendor for Steve Doll so there would be no extra charge. LIES. I was charged $50 by Steve Doll's Remax Team to "arrange for his visit" and another $50 for Mick Jones to complete the work. Mick Jones had already cashed the check I gave him PLUS accepted a cash bonus to buy hot coffee for his crew on the cold day they did work a little. Rip off or Kick Back - I have no way to know or time to fight this type of scheme. Be careful dealing with either company.
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12/04/2015
By: Leah M.
Chapel Lake Apartments
MILITARY DO NOT USE!!!!! They brought my husband to court for money he did not owe. Never informed him. Never used his permanent address only his old command. A judgment was done in their favor and took money out of our accounts without us knowing. He was deployed. It was a year after he moved out. They only want military so the can take your money.... Please please please do not rent here. I do not want my fellow military being taken advantage of.
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