Pilot Travel Center
95 Liberty Rd, Villa Rica, GA 30180
- Mon - Sun
Open 24 Hours
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BE SURE YOU DON'T BRING YOUR OWN DD CUP FOR A COFFEE REFILL (If they carry the same cup) According to my records my family spent well over $1000 a month for the past 3 years in gas/coffee and donuts here. This location used to be Hess and I never had a problem. Today was my last purchase with them. I was accused of taking a $5.99 cup (I guess because I looked at their cup (I'm a collector). But, if the employee had been paying attention he would have noticed that I came in with my own cup. The cashier followed his lead and made me pay for the cup. I paid because I knew I had my receipt for the cup (and others) in my budgeting app and I was not leaving my cup there just on principle. I brought the receipt back to the manager for a refund and she said: "You didn't buy the cup here, this is not my receipt, so this has nothing to do with me." So now my hard earned money has nothing to do with you either! This is not how you treat a loyal customer. This 1 manager cost this location over $12,000 a year which is probably half her salary.
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