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04/24/2016
By: Valerie H.
Sears Appliance Repair
The customer service agent on the phone had a hard time understanding what I was saying. Ron the service Technician was AWESOME he quickly diagnosed the problem and actually too the drum out of the dryer and showed me all the lint in there and then he vaccumed it out and replaced a faulty switch instead of just resetting it. Great Job Ron.
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01/19/2016
By: Linda C.
Sears Appliance Repair
Exceptionally helpful and knowledgeable technician. I really appreciated the extra effort he went in order to help me out. Book the appointment was ridiculous however, it took over 45 minutes with the rep to convince her that I needed parts for an igniter or a thermocouple to fix the gas part of my dryer.
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05/01/2016
By: Hope L.
Sears Appliance Repair
Great service and wonderful friendly service man. They were prompt, polite and very helpful with information on our appliance. Thanks again Sears.
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03/08/2016
By: Eileen P.
Sears Appliance Repair
Excellent technician work and professionalism. Quick and easy service scheduling. Would recommend Sears repair service to friends and family.
Tips & Advices
Aftermarket replacement parts can be perfectly safe and reliable, but be sure to do your research. If replacing a more integral piece, such as washing machine’s water pump or a thermostat for a busted water heater, it might be best to purchase new.
Replacement parts generally come with warranties extending anywhere from 30 days to five years, depending on the original price, the nature of the fix and the age of the part itself.
If you’re seeking new parts repair companies will generally mark up their prices slightly--particularly at a major national retailer. However, used parts are typically discounted.
Cheaper used appliance parts can be found online or at many local, independently owned retailers, along with ecommerce sites such as eBay. Major retailers, however, generally limit their selection to unused, full-priced options.
Second-hand appliance parts are generally anywhere between 50-75% cheaper than new ones, but warranties might not extend as long and the parts may be less reliable or come with a shorter lifespan. Be sure to research the source of any second-hand parts to ensure the dealer is reputable and the part itself reliable.

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