Norm's Excavating Inc
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I was left with cleanup, repairs, and fixes that cost me a time and additional money. Only because the crew was in a hurry and to many shortcuts were taken. Norm's is not new to the business and not inexpensive. I expected the job to be done right ... it was not.
Hard working friendly crew, very quick to complete the job. After Norm's was done I had allot of work to do. Some of this work will cost me a little time but some additional money.
The fast efficient work is impressive until you realize it benefits the customer very little
If they slowed down and took full care of the customer I would not have had to clean dirt from floors and carpets. fix a gate, buy gravel, replace some lawn, and had carpentry work done to shore up a wall. Some or all of this was likely avoidable.
For me it is these little things that define a conscientious and quality contractor.
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