05/16/2017Northwest Management Exclusive
Besides flushing 60K of rent payment over 4 years I would highly suggest you find a more professional management company. As renters, the place was well cared for, and any and all damages , concerns, repairs were always reported immediately. When we gave ample notice and left the place in better condition than was received, we received a laundry list of charges for damages that already existed. Moreover, the management company collected to close out utilities -These companies would never disclose information to a third party. When we called for a repair of appliances purchased in 1996- we were blamed before they even cared to send someone out-WEEKS LATER. ITS 2017 time to buy some new appliances! We had a fence down FOR OVER A MONTH with nails broken boards and were ignored. We have a small child and pets and neighbors with the same, so besides being a hazard, it was also a privacy issue. Another issue we had was with the water hose when they finally arrived to repair this- (2 months and 6 REQUESTS later) they cut and left a huge hole in the wall in the closet.Another repair was with the kitchen sink- they replaced it and again tried to blame us that we caused the damage. Oh and as a bonus they dumped the faucet in the front yard. Th also found it necessary to constantly hound us about the yard and the weeds. One, if you do a search on google maps, you will clearly see that the yard before was a pile of dirt with a few sprigs of yellow and brown something resembling grass and 5 BILLION dandelions and various other weeds. Overall the staff was rude, mostly unresponsive, condescending, and unprofessional. We left the home cleaner and improved condition. As someone in the mortgage industry, I have seen what renters and even homeowners are capable of. Believe me, I have seen the appraisals. We paid our rent on time, were quiet, and rarely bothered the management company- If you have to rent, get an apartment!