Best 30 Air Conditioning Equip And Systems in Van Nuys, CA with Reviews - YP.com
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04/15/2016
By: Hagop G.
Genie Air
Hi my name is Jack owner comfort heating & cooling systems.Genie air they carry almost every model mini split ductless systems with lowest prices good customer service especially RUDY he is a pro knows the best .I highly recommend Genie Air.
09/19/2013
By: Philippe S.
Genie Air
Not a good place to do business,they gave me an open box unit and told me it was new ,if the unit is faulty they will not exchange it for a new one, if they return your money, you will have to wait at least 15 days. I bought a unit on the 9-3-2013 ant they just returned the money on 9-18-2013 minus 15%. after countless calls and enlisting the help of BBB Los Angeles.
05/22/2013
By: pat.t.
Genie Air
It’s been a nightmare! We had our heating/cooling system replaced two and a half years ago and we’ve had nothing but problems from the very start. A different company did the work but the unit was supplied by Genie Air in Van Nuys. First the heater didn’t work properly and the technician had to come back for repairs. Summer came and the air conditioner didn’t work so the tech was called again for repairs. (Remind you, this is a brand new unit.) Last year, again the air conditioner failed – another call to get it fixed. Again this year, we are without air. Another call for repairs. The motor was replaced but it still didn’t work and needed another part. Genie Air finally provided the tech with a part from a used, throw-away air conditioner; but that didn’t work either. The tech is doing everything he can to get this fixed but the unit’s just a lemon from the start and should be replaced. I’ve finally had to call Genie Air (the distributor) myself to get this resolved. I talked to Preston, who was very rude, bossy and seemed he didn’t want to have anything to do with it. He just didn’t care. He kept saying that it’s after warranty and I had to keep reminding him that the unit was defective from the very beginning. He wouldn’t listen and he wouldn’t let me talk. Preston told me, “The company (factory which made the unit) went bankrupt … I don’t have to do anything with this … If you don’t listen to me, I will hang up!” Preston and Genie Air gets a big “F-minus-minus” for customer relations. Guess they haven’t heard of the power of the “word of mouth.”
10/11/2012
By: parvizm.
AZ Air Conditioning and Heating
The central air in our newly purchased condo in Los Angeles was very old and needed to be replaced (both cooling and heating). The heat pump condenser on the roof with its condensate line, refrigeration line, electric cable, and switch box were all rusted and the air handler (fan coil) inside the unit was also in a poor shape. On top of that, the air handler was located inside the ceiling in the unit entry area with no access to the equipment (all dry walled by previous owner). This was rather a complicated job especially with our time window being about a week. In the mean time, the condo had to be re-painted so the HVAC replacement job had to be coordinated with the paint job. I got two written estimates with looking at the condo and one estimate over the phone. I liked both companies that gave me written estimates, but I easily chose the AZ Air Conditioning and Heating, Inc. located in Van Nuys. First of all, they are Costco Contractors and they are recommended by Costco. Second, they install Lennox equipment with 10 years equipment warranty and 5 years labor warranty. The other contractors offered only one year labor warranty. Third, there was a very generous Costco cash card rebate offer that made AZ overall estimate competitive. Forth, I was impressed with Matt (AZ Comfort Consultant). He was extremely knowledgeable, professional, and friendly, and above all understood my time constraint. He explained to me how they will cut the dry wall and replace the pancake air handler unit (made by First Company) and then install a panel for future access. They will fix the ceiling and make it ready to be painted. Additionally, AZ will get a city permit for the job. The next day, Raul and his two-man crew arrived at the place at 8:00 AM (as promised) and started the HVAC replacement job. They were simply OUTSTANDING. Raul paid so much attention to the details and made sure everything was done correctly and neatly. I was really impressed with their professionalism, knowledge, and attention to details. The job was not easy, but they were equipped and ready for it. They covered the hardwood floors and cleaned the whole area after the job was done. As Matt told me, they replaced everything in the central air system including a new Honeywell touch screen digital state of the art thermostat, a new safety switch, and new circuit breakers. They almost completed the job on the same day, but unfortunately, the ordered panel was a little small for the area. No problem, Raul measured the area and ordered a new panel including a vent area for the intake to be installed the next day. As promised, Raul and his crew came to my place and installed a new panel, patched the ceiling and made it ready to be painted. Again, they were really EXCELLENT. I am so glad I chose AZ for my HVAC job. This was a really good decision. I am sure all the AZ crews are good, but I will always ask for Raul. The AZ Air Conditioning and Heating did an extremely excellent job for me and I sincerely thank Matt, Raul and his crew, and Doreen and Jennifer (who were so nice and helped me with the appointments and schedule reminders) for a job well-done. I also thank Zach and Joe for running such an outstanding HVAC company in Los Angeles area. I truly appreciate the wonderful job you did for us. I strongly will and have already recommended AZ to friends and I will definitely come back to AZ for future HVAC-related work. Yesterday, I got a very nice certificate of the Warranties on Parts and Labor with all the information I needed, a detailed job invoice, and a thank you letter from AZ in a nice folder. Very impressive, not too many companies do these things any more. Go with AZ Air Conditioning and Heating for your HVAC jobs, and you will be glad you did.Parviz M.

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