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09/10/2012
By: ali_m_s
Executive Cleaning Services
UPDATE...After a few months of service, I have changed my original rating dramatically. I still contend the original cleaning was excellent, although pricey. However, the level of service and professionalism deteriorated thereafter. There were several occasions I had to contact Maria with complaints after cleanings... lack of attention to detail, missed a couple small areas completely, water in bath left running, etc.In addition, I was contacted in July to notify me they would be unable to clean my home until late September. As I am a flexible person, I agreed to the break. However, when I contacted Maria to begin service again in September, she informed me she won't be able to clean my home until late October. When I asked her if she intended to honor our written agreement to clean my home every other week, she replied with a response about having to fire two of her teams and being short staffed.I absolutely understand that sometimes things happen. However, I have to wonder... why was it necessary to fire a large portion of your staff? Can I trust the team sent to my home? How did you make the decision as to whose home continues to get cleaned as agreed upon and whose agreement to simply ignore?In my opinion, the lack of customer service and deteriorating service is bad business and proves a lack of professionalism. Needless to say, I will no longer be using Maria and her cleaning service.ORIGINAL posted March 2012...Awesome job!We asked for a "deep clean." It was a little more $$ than I would have liked, but the house was absolutely spotless. They did a fantastic job and I plan to use them on a regular basis.
12/20/2014
By: Dan B.
K & J Cleaning Services
I am Active Duty in the Air Force and still own a home in Valdosta. I rent the home out and my latest renter who departed the home on 14 Dec 14 left the home a complete mess. The house was filthy. Soap scum was all over the bathtubs; food splatters were all over the walls; the oven was disgusting; the entire house was covered in dust, and; and the floors looked like they hadn't been mopped in months. K&J came to give me an estimate and I couldn't refuse the quote. They arrived the next morning and got to work. They spent over five hours cleaning the home. They wiped walls, cleaned base boards, scrubbed the tubs, and every other inch of the house. I can't thank them enough and would recommend their services to anyone. They turned a dump into a home anyone would envy. Thanks guys!I'll be posting this same review to several sites.
Tips & Advices
Many services offer long-term contracts that include regularly scheduled cleanings. These contracts sometimes, but do not always, result in discounted prices. Most cleaning services offer discounts in exchange for customer referrals.
Homeowners should review their cleaning service's damage/breakage policy. Some businesses compensate for damaged items, while others do not.
Not always. Before hiring a cleaning service, homeowners should confirm the company verifies its employees' identities and performs background checks. Those planning to hire a self-employed cleaner rather than go through a business should inquire about background check options available from their state's attorney general.
  • The annual costs. Weekly services quickly add up, and homeowners may need to pay additional taxes if they choose a self-employed cleaner.
  • Language barriers and miscommunications. Some professional cleaners might speak English as a second language .
  • Background checks and employment verification. Homeowners can be held liable if they employ a person not legally permitted to work in the U.S.
Some services charge more for pets while others do not. Regardless, homeowners should keep in mind that any pet-related cleaning, such as emptying a litter box, adds to the amount of time the service charges for.

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