Carrier Corporation in Tyler, TX with Reviews -
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By: Lisa S.
TDI Air Conditioning
I had them come out to look at my PTAC units and the tech said he wished the receptionist had just told me it would be better to replace them for them to waste their time repairing the units. He looked at it very briefly and that was it. Did not look like he knew what to do so I just told him to forget it. He still charged me the $92 service call. Was here for 10 minutes at the most. Called his boss and Jarlam said since they came out it is a service call and they can still bill me!
By: Lost C.
Beware! - Exhorbitant markups on parts and materials....My wife called Maddox out to do some minor plumbing repair as they were recommended by a relative. The service tech was nice and professional. The problem arose when I began questioning the amount charged for parts. Having previously worked in the plumbing parts industry I was expecting to pay slightly above retail price for the parts that came off of the truck. After all that is standard for the industry. I do not mind paying a little extra for convenience and certainly do not mind paying for skilled service work. However, I was disgusted to discover that I was being charged 250 - 300% above retail price for the parts that were provided. Three parts with a retail value of around $100 and I was charged over $250! After looking closely at the invoice my first thoughts were that someone had made a mistake. Management explained to me that they had to mark up the parts this much because of the possibility that they might have to come back to warranty them. Additionally, these were not specialty parts. They can all 3 easily be found at any of the Big Box retailers. Needless to say, we got taken! Do yourself a favor and consider a different company for your plumbing needs! There are many others locally that I have used without issue.
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By: Mike D.
Over billing on services provided. was charged $574.00 for adding freon to AC. was charged $119.00 for same service by competitor on 8/3/15. also, they over bill on their time. they say they use GPS but our business cameras showed arrival time and time leaving on CCTV. also, they charge from the time they leave the appt. prior to your appt. so if they have a 45 minute drive to you, know that you are being billed for this time. will never use again. horribly inflated prices and when you ask them about justifying they say they have many trucks, better paying employees, etc. none of which a consumer cares about. it's just a way for them to attempt to justify their extreme fees. USED ONCE.... NEVER AGAIN!!!
By: Heather P.
ACR Services
Honest Company and gets the job done.
By: Brittany M.
Four Seasons Heating
Very good service and hardworking people I would recommend them to every one I know. But are they working today.
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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