Browns Auto Repair in Tyler, TX with Reviews -

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By: ynotbloom
Engines Express
While on Vacation from Green Bay, WI to Hideaway, Texas with friends that just moved there, our van's emergency brakes locked up on Christmas Day. On Dec 26 at about 8AM we located Engines Express via Google Places on my cell, and via AAA's approved repair facility listing. Called, and they could get us in right away. By 10 am the van was towed there. Was told it may be an overnight job due to parts needed. By 4pm that afternoon they called, had located parts, and the van was ready to go! AWESOME! A later check with our local mechanic verified the price was amicable and fair, and the job was done right! (not bad for a bunch of southerners who only have to deal with salt on the table and not on the road!). The shop itself is attractive from the outside, and clean and organized on the inside. Can see into the repair area from the front office and it looked very clean and well organized as well. Mechanics all looked, dressed and acted very professional. Their extremely friendly and personable service put us at ease with dealing with people 1100 miles from home and that didn't know us from Adam! Highly recommended by us if you are in the Tyler area and need mechanical assistance! (The only thing keeping these guys from a 5 star would have been a killer price beating out my local guy)!
By: Luke A.
Hi-Way Towing
My truck keys were stolen at the gym (as well as my wallet), and I called another tow company for a tow back to my house; that tow company informed me they only had flat beds, and that could ruin my transmission. After waiting 45 minutes, and dealing with a rude driver, who never showed, I called Hi-Way Towing and they came with the right tow truck quickly. Not only that, I was parked in a very difficult spot to maneuver, and Mr. Turner was able to get my truck, take it to my house, and park it in my garage PERFECTLY. He was one of the nicest tow drivers I've ever met. He even helped me with getting someone to change my locks & saved me another tow trip to a Kilgore dealership the next day (and gave up $160 in the process). I would HIGHLY recommend his services, and cannot thank him enough for his kindness during such a stressful time!
By: Gerald P.
Honest-1 Auto Care
Absolutely thrilled to discover this new auto repair business in Tyler. Had a problem with the chassis AC in my RV. With a long trip scheduled for the next day I was very disappointed to find that RV shops in the area either did not work on chassis problems or they were a week or more out on scheduling. We contacted Nathan at Honest 1 Auto and he had us on the road 4 hours later. While there we met the owner, Larry, and found him a delight to talk to. We will be taking all of our vehicles here in the future. Do yourself a favor and check this place out when you're in need of service on your vehicle.!! Gerald and Janice Parker - Tyler Texas
By: cody.r.hall
Hi-Way Towing
My truck was stuck at a restaurant parking lot just waiting to be towed by the owners when I called this company. The man on the phone was very polite and said he would be there in 20 minutes. Well 10 minutes later he arrives and was very kind and let me sit in the cab to show him the right place to go. I will say it was the cheapest tow I have ever had to pay and amazing service. I would recommend them to anyone.
By: fresumi
Frederick Spark Sparks
This is the place to bring your vehicle! Mr. Sparks is honest about his prices and very good and what he does. There are no long lines because he is on top of every employee making sure that every customer is receiving quality, efficient service. So whether you need an inspection, repairs, buying a car or selling a car YOU CAN TRUST MR. SPARKS AND BE A REPEAT CUSTOMER LIKE I HAVE BEEN FOR YEARS!
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By: Jack L.
Stewart's Donnybrook Automotive
I have been to a lot of vehicle repair shops in my life, but I've never found folks as friendly, courteous, efficient, and hone st as Gary and Dean. These guys aren't looking to make a quick buck off of people. They take the time to get down to the root of the problem and offer the best solution. I wish there were more like them.
By: Joseph N.
East Texas Collision Repair
I had a bent radiator support that needed to be straightened, a front bumper that needed to be painted, a front lip I wanted to add on and there was an issue with the hood not closing properly. It took 5 days just like they said and everything was lined up and painted perfectly. I will definitely use them again.
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By: John S.
Ray's Automotive
Brought an old 64 pickup that had been sitting for over a year. Ray had it up and running the next day. He runs his own business and does all of the labor himself, the result was an excellent customer service experience. My new mechanic.
By: Dennis D.
Miller's Automotive Repair
Joe Miller does not up-sell the price on the parts he installs in the vehicles he repairs. You pay what he pays. He doesn't make money from selling the parts, unlike some of your national chains (no names mentioned here).
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By: janiekehr
Quick Lane Tire & Auto Center
Go there. New people who are very helpful.The rewards are great. Two new tires almost bought my needed oil change.I had stopped going there. Now they'll have my business as long as they keep up like they're going
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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