Express Oil Change Locations & Hours Near Tupelo, MS -
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By: Johnny L.
Robertson Jeff Automotive Service
My car's check engine sign was on last week so I took it to Tom's auto services for a regular check. They were supposed to diagnose what was wrong with the engine and inform me of the issue. That was the only service I requested. However, after checking the engine, they turned off the check engine sign without my permission. I was not told until it was done. And it was too late. My car’s powertrain is still under warranty so I can take it to the dealer and get it fixed for free. However, without the check engine sign on, the dealer won't fix it. It would cost $1000+ to fix it and my warranty will expire in a few months. They told me they could not fix it and ask me to take it to the dealer. BUT THEY TURNED OFF MY CHECK ENGINE LIGHT!!! How can I get it fixed without the light on??? It’s not their first day in business and they should know the consequences of what they did to my car.They left me in a very risky situation and my engine could die any time after my warranty expires. I COULD HAVE HAD IT FIXED FOR FREE!! Now I probably have to pay more than $1000 to fix it in the future.What really makes me mad is their attitude toward resolving the issue. There were ABSOLUTELY NO CUSTOMER SERVICE. They were extremely rude when I tried to approach them about the issue a few days. My check engine sign was off and I wasn’t even sure if it’s safe to drive my car anymore. They wouldn’t admit that what they’ve done puts my car in a dangerous situation. And they also tried to sabotage my car in order to turn the check engine light on!!!! WTF?! I stopped them immediately after I found out. The manager said ‘Since you are already unhappy with us, you won’t come back anyways” I said “Yea, I would never come back” Then he said “Then why are you still here?! Leave now!!” He completely drove me nuts!!I just want to warn everyone else who’s considering taking his/her car to Tom’s. Don’t go there unless you want your car messed up!!
By: Tammie B.
Never again will I EVER use express lube. I have used them for years, but today did it for me. They left a A/C belt that was broke hanging from my motor...And never mentioned to me it was A/C is now not working
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By: Patricia M.
Auto Radiator And Towing Service
Michael was incredibly courteous and kind. We were unable to get the lug off to change the tire but he towed it for us and even offered to bring us home. My daughters were there and we did not need a ride but he was wonderful. Thanks!
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By: Veronica T.
Harris Auto Repair
Need to update phone number good in what he do work well on cars all ways on time buzy person to catch up with
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By: John S.
Meineke Car Care Center
i would give it no stars if I could...These Jag Offs decided to strip the bolts of my engine gaurd, then they used Zip Ties to fix it and not tell me about it!! I went to changet my ownn oil later and saw this ... it;s going to cost me more money to fix these mistakes caused by this F***ed up shop!!DO NOT GO TO MEINEKE OF TUPELO!!!!!
By: Kevin T.
Import Autowerks
IAW did timing belt service on my sons 2007 Passat, great job at great price. I've also spoken to the owner before buying a used car and he was very helpful in telling me what to watch for and what I could expect in repairs. Great shop...
By: flawlezz1
Import Autowerks
I have a 2001 Volvo V40 and I have had my car fixed at Import Autowerks. Great service and it was done in a timely fashion. The price was great too. I would definitely recommend using Import Autowerks.
By: jonathan.gray.3939
Robertson Jeff Automotive Service
I brought my vehicle in to have the exhaust looked at, they told me to bring it in at 8am so they could look at it right away "less than an hour to look at" they said being how i was the only car there. Well two hours later i still hadn't heard from them so i decided to drive down there and see what the deal was. Upon arrival, my car was still parked on the side of the road where i had parked it. I walked into the office and asked for an update on it, she said she "didnt know that i was in a hurry" and that they hadnt even looked at it yet. I was obviously frustrated and asked for my keys back, she couldnt find them, turns out they had put the keys in the ignition and left it unlocked on the side of the road. they have a sign out front that states that they aren't liable for any thefts that occur at the facility! Thank God i still have a car and I personally will NEVER return to Tom's Automotive... i suggest you do the same.
Tips & Advices
You should change your oil filter whenever you change your oil, that is, approximately every 7,500 miles.
A oil filter is a device that helps remove contaminants from motor oil as it passes through the engine. A pump pushed the oil through the filter where it is strained and goes back to the engine.
High-mileage oil contains special conditioners that are said to help prevent gaskets from drying out and thus preventing leaks. This can be beneficial to engines with many miles on them.
Synthetic oil costs more than conventional oil, but the price is offset by the need for less frequent oil changes due to the oil’s durability.
Tools needed to change your own oil include jack stands or ramps, a wrench, an oil filter wrench, an oil drip pan, funnel, replacement oil filter, and replacement oil.

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