Papa Johns Locations & Hours Near Tunnel Hill, GA -
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By: Joshua P.
Domino's Pizza
Ordered 2 pizzas and a sandwich. After over an hour, they finally sent 3 pizzas. I called the store to inform them of the error - I never spoke to a person for 11 minutes. At that point, I drove to the store, still on the phone. When I walked in, I had the phone on speaker phone. They asked "Can I help you?" so I asked if anybody was going to answer the phone because it's been ringing for almost 20 minutes. They were apparently too busy to answer their phone. I told them about the missing sandwich and extra pizza, and he said "Didn't the driver tell you? We're out of bread, so we comped you a pizza". My sandwich was heavily customized, and cost 50% more than the pizza they gave. Besides, had I been given the opportunity, I would have gotten wings as a replacement item. At this point, he got the manager, who quite frankly was a rude little prick, getting downright snarky. I had been polite to this point, but I lost that. I simply told him "If I wanted another damn pizza, I would have ordered another damn pizza". He ended up refunding the sandwich - but it wasn't even really about that, it was the complete and utter lack of communication along the way. I worked at that Dominos about 9 years ago, I know how busy it can get, but our GM had a rule that the phone never rang longer than 10 seconds without somebody picking up. This was completely unprofessional.
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By: Derek M.
Domino's Pizza
Raw Pizzas twice. They offer a lava cake as an apology. I didnt order a lava cake. I ordered a cooked pizza. Go to little ceasers instead and get a better pizza at a better price

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