My son Casey Bruder rented a unit (13) in March because he and his wife had to go to Texas to help her aunt take care of her elderly grandmother. We went to retrieve their possessions today and his 1800.00 bed, which was a Serta California King, and was not even a year old, was ruined from water damage because the roof leaked. There was mold all over it. The contract does say that the lessor is not responsible for ANY damage even though it is clearly no fault of their own. Now that Ithey have returned to Tulsa and need their belongings, they have no bed and no extra money to purchase one. My advice is if you rent a unit, buy your own insurance. they thought their things were safe, especially from water damage, but apparently they were not.
DANGEROUS AND HOSTILE TO TENANTS, -BEWARE!!! Owner/Manager Mike Brady (whose almost never there) will cut off your locks, remove 10 times the value of your personal stuff versus what he claims you owe (e.g.$2000 vs. $116), and threaten to have you arrested if you try to get back into the unit. Beware of Tricky and Oppressive Rental Agreements demanding excessive fees if youre paying late, which if your poor will likely result in confiscation of all your stuff! Mr. Brady backdated my Rental Contract, then a day after signing the contract he cut off my locks, put on his, then demanded ridiculous sums to get back in and threatened to have me "picked-up" by police anywhere if they saw me. Theres no onsite manager and also his rental agreements differ greatly from most chain-type mini storage places. Also notice numerous unlocked-units yet contain tenants personal belongings and almost never see any other tenants at the property, should have been a telltale sign this place is trouble!!! To date he hasn't returned over $2000 in my personal belongings!!! DANGER! DANGER! DANGER!!!