10/02/2011Danny's Differentials & Drive Train Service
In early July, I obtained a quote from Danny's Differentials to repair the transmission on my 1989 Ford F-150 pickup. The quote was too high ($1995.00), so I declined; however, Danny called me back and came DOWN $600 from the original quote (to $1395.00). It was a better deal; but, I still didn't have enough money to get it done at that time. So, Danny told me I could pay 1/2 now, and pay the other 1/2 later! I accepted his offer and had my truck towed to his shop, on Wednesday, July 6th, 2011.About a week later, on July 12, 2011, I received a phone call advising me that it was going to cost an ADDITIONAL $250, due to a frozen input shaft! I felt I had to agree, because they already had my transmission taken apart. I gave them a $700.00 check! On July 22, 2011 (over two weeks later!), they called to say my truck was ready, but I needed to pay the BALANCE in order to get my truck!I reminded Danny that he had told me I could pay 1/2 at the time, and pay the other 1/2 later.....he LAUGHED at me and said, "THIS is later!"(Fortunately, I had enough money in the bank to pay the balance then).The original quote of $1995 was reduced to $1395; then, they added another $250, so the total amount should have been $1645.Since I'd already paid $700, the balance should have been $945.Danny CLAIMED the original amount was $1400 instead of $1395.(I still have a copy of the original note I'd written when he quoted it!)Anyway, in order to get my truck back, I paid the $950.On the way home, I noticed my speedometer was not working!I called Danny's to notify them.At first, an employee told me to bring it back in and they'd check it. Then he told me that "Danny said" he'd noticed it wasn't working when he test drove the truck. I insisted it had been working when they got it!They had me bring it back in the next week to check it out; Danny told me (at that time) that he REMEMBERED the "speedometer adapter" falling out when he worked on it! He promised to order the part and call me when it came in. Over the next several weeks, I kept checking back to see whether the part had come in; but, Danny told me there were only TWO of those parts "in the entire country"! (Can you say "WHAT?")That was in JULY, and we are NOW in OCTOBER........and I'm STILL waiting on him to get the part!!!Not only do I feel RIPPED OFF, I feel that I was LIED to, several times!So, would I recommend Danny's Differentials??? I DON'T THINK SO!!!