06/26/2017TTCU Federal Credit Union
You would think the Tulsa TEACHERS Credit Union would have some sort of understanding as to how teaching contracts work, but no. My wife and I applied for a home equity loan and were denied because they wouldn't let us count her income. Why? Because it is June and although she has a contract signed for the fall AND has already been paid the full sum for her previous contract through July, they can't seem to find a way to show her as having employment. No amount of documentation (pay stubs, bank statements, contracts) can dissuade them of this. Here is an exert of my interactions with one of their representatives:Me: "I'm sorry if I'm coming off curt but it is very frustrating being told that we might be denied for a loan because my wife decided to change school districts this year - a pretty standard event that I would assume the Tulsa Teachers Credit Union would have encountered before in processing a loan."TTCU: "Yes we have had members change jobs during a mortgage loan. However we usually have documentation to support it."***Note: This would be an opportune moment to specify what further documentation is needed***Me: "Would a copy of her most recent contract be sufficient documentation? I'm working on having one faxed over now. Just trying to figure out what documentation besides the pay stubs and tax returns you already have would help clear this up."TTCU: "This is a one-off situation. I cannot tell you if that will help, but go ahead and send it on and I will add it to your file."***Note: Really? Because the previous email just said that this has happened before and only required the right documentation. Which is it?***In the end, we were never asked to provide any further documentation to prove that she has income for the summer months. Just simply told "No" until August when her new contract picks up. So I guess as far as they're concerned, teachers are all unemployed in the summer.
As a teacher in the Tulsa Public School System, my Dad was a charter member of the Tulsa Teacher's Credit Union. In our family this Credit Union was a constant. My parents were both members, all three of their daughters were members, and most of their Grandchildren are members. My association with TTCU started with a savings account when I was 16 years old. Now 50 years later, I have the same savings account along with a checking account, auto loan account, and a Visa card. These accounts are now the primary banking accounts for my husband and I. We have closed all but one of our other banking accounts in favor of this one because of the hometown, personal attention we feel we get from TTCU.I think my Dad was right when he presented me with a Credit Union passbook (we used to use passbooks) and admonished me to take care of it because it would become one of the most valuable assets I would own.
Had a very bad experience with a mortgage agent at the South location (81st and 169). She was hateful, did not communicate with us at all, lied about our interest rate, raised it without even so much as notifying us, was underhanded and sneaky and when confronted about her lack of communication could only say, "I don't know." TTCU hires mortgage agents without a lick of math skills who rely completely on their computer programs to take ten minutes to do a simple calculation that anyone with half the knowledge they're supposed to have can do in thirty seconds on a financial calculator. I do not trust these people and deeply regret going to them for my mortgage. Will not recommend.