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Waterbeds in Tucson, AZ
1.A Bedder Bed Company
3801 N Oracle Rd
BeddingFurniture StoresChildren's FurnitureWaterbeds
I lost almost $200. I purchased a single rollaway bed after talking with the staff about my needs (150lb son needed the bed for 6 months) They assured me the bed would work and were pleasant and helpful. That's where customer service ended. The bed quality was POOR - the frame was weak, bent and the mattress was deformed. My son would not use it even once as it was unsafe and uncomfortable. I spoke to the owner who not only would not offer a refund, but almost accused me of using the bed and then wanting to return it without charge. When pushed, he offered to exchange for something else, but I will never return to that store again. I asked for the name of the manufacturer to register a complaint, but was given the wrong information. I guess customer service ended after they had my money. If you purchase here, try it out first! And get a guarantee in writing!
2.Organic Sleep Systems
5470 E Speedway Blvd
WaterbedsFurniture StoresBeddingBeds & Bedroom Sets
After talking to Mike for 2 days I was able to custom order my Cal King soft sided waterbed. I haven't gotten it yet as I just ordered it 2 days ago but the customer service is outstanding. Not only did Mike answer all my questions and was very patient but he went out of his way when I asked to have a custom bladder made for my side. I give them more then 5 stars and would recommend this site to anyone wanting a bed.
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