Best 30 Rental in Tucson, AZ with Reviews - YP.com
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01/02/2017
By: Joe D.
Enterprise Rent-A-Car
it was one of my worst rental experience's I have ever had...... The reason I'm giving it a 2 STARS NOT 1 is because of a worker name Jamie out of the Exotic Scottsdale Office... If it wasn't for her I would be giving Enterprise a 1 STAR.... I resvd. a Premium SUV a month before my trip, well about a day before my trip and while working with agents to help me get my rental... I was told I may not have a premium SUV for my trip, so I asked how does this happen.... The reply I got was well we book 20% over just like the airlines....... Well that put me over the top..... I work for over 3 hrs w Jamie and we could get anything.... so I decided to go outside my rental area and by this time I am already 6 hrs into researching for a premium SUV..... well I found one but I have to drive 2 1/2 hrs each way (SO THAT IS OVER 10 HRS IN MY TIME & MY GAS).... I will have to think about if I will ever resv. a rental from enterprise again THIS IS NOT THE 1ST TIME THIS HAS HAPPENED TO ME WITH THIS COMPANY....
06/07/2016
By: diane.gallagher.31
Enterprise Rent-A-Car
I have rented cars more or less exclusively from Enterprise for 20 some years now. I cheated on them once with Payless (a total and complete lie + nonexistent service - "your car is over there." WAAAAY over there, and no one to answer any questions regarding the vehicle.) and I resolved to stay faithful to Enterprise.When there has been ANY problem at ANY time with ANY vehicle I have rented, the customer service has always been first class. They have changed vehicles out, they have done MAJOR upgrades, and they have adjusted my bill to ensure my satisfaction.This past trip was no different - I was not happy with the suspension on the vehicle (left front shock was trashed) and I walked out with a lower bill, an upgrade on my next rental and a warm feeling towards the TUS Enterprise crew.Thanks for the memories!!
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10/07/2015
By: Jimmy S.
Enterprise Rent-A-Car
HAD TO KEEP RENEWING MY WEEKLY RENTAL FOR A FEW EXTRA WEEKS CAUSE MY CAR TOOK LONGER THAN EXPECTED TO FIX AND THE PEOPLE AT ENTERPRISE WERE TOTALLY THERE FOR ME EACH EXTRA WEEK I NEEDED. THEY ALLOWED ME TO USE A DOUBLE UPGRADE COUPON FROM THE ENTERTAINMENT BOOK THAT SAVED ME ALMOST $20 A DAY FROM THE LEASING COST WHICH MADE MY EXPERIENCE EVEN MORE APPRECIATIVE! TOTALLY HAPPY AND WOULD SURELY RENT FROM THEM AGAIN SINCE THEY ALSO PICKED ME UP AND DROPPED ME OFF AT HOME WHEN MY CAR WAS FINALLY RETURNED TO ME FROM MY MECHANIC!
11/22/2015
By: Karen W.
Enterprise Rent-A-Car
Enterprise does just ok. I pre-reserved and picked up the car on time. Long wait. But they overcharged me for gas and after two calls to the toll-free number, it is still not resolved. I did the pre-pay for gas at $1.97/gal. I used 1/4 tank and they charged me $19.93 on my final bill for gas. The first guy I called said they would refund me for it. One week later, It is still not showing up as credit on my bill. I'm not happy with customer service. They are dishonest.
02/17/2017
By: Jim S.
Alamo Rent A Car
Excellent customer service. They had computer problems which caused a little longer delay than normal before getting my car. They gave me a discount even though it wasn't their fault. I drove the car from Tucson to the Pittsburgh airport for drop off. The rental experience was nearly flawless and reasonably priced for a one way rental.
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04/12/2016
By: Ann V.
Alamo Rent A Car
First time ever to Tucson AZ & first time ever renting a vehicle with Alamo!! Excellent customer service at the counter and Eileen that works in the booth to exchange vehicle to the customers is personality plus vet caring and welcoming and professional !!! Look forward to visiting again and choosing Alamo!Ann Marie
11/24/2014
By: Gayla C.
Enterprise Rent-A-Car
I had to rent a car recently & I rented it from this location. I had the vehicle for two weeks and drove to San Diego and back. Vince & Laura were great and provided assitance to me during the two weeks when I had questions as well. I have always used Enterprise whenever I have needed a vehicle. Thanks!
07/25/2014
By: latonya.benson
Enterprise Rent-A-Car
Ive been renting from this company for over 10yrs across America, but the Service at the Stone location in Tucson,Az is by far the best Ive experienced. I had an appointment at 8:30 am I was driving away in my rental by 8:42am. The staff worked well together was friendly and efficient.
02/23/2017
By: Brenda D.
Alamo Rent A Car
Excellent customer service. Showed up in Tucson and realized I had rented my car in Phoenix. They had no problem getting me a car and gave me a better rate than what I had pre-booking. I even go a free upgrade because they didn't have the class of car I requested. Bravo Alamo!!
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08/28/2016
By: Taylor P.
Enterprise Rent-A-Car
I had an awesome experience with Enterprise Rent-A-Car, located at the airport. I had a wide selection to choose from and my car was very clean and affordable! When I visit Tucson, Enterprise will be my first stop! Customer service agents were very friendly, timely, and helpful.

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