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Very expensive for a short drive. We paid almost $30 to go 6 miles. The driver was on his cellphone the whole time. He even pulled over to talk on his phone for a moment. The other 5 star reviews of this company must be fake. TOTAL RIP OFF.Business Response03/17/2012
I think Mike isn't telling the whole truth because that would have been $21.00. If Mike is stopping somewhere and there is time added that is on HIM and there would be additional charges on the meter. I am very competitively priced, in fact our $30 flat to and from the Airport from U of A and Downtown beats most companies! The best things about Jeannie's is WE SHOW UP, WE are FAST, friendly, We speak English and don't cheat you! I was the FIRST independent on the Tucson Streets! WE are #1.
I called one time for my wife and the woman answered claimed she just got out of the shower, said she call back and hung up. I never even gave her my number. (caller ID doesn't work for company numbers) Gave her a 2nd shot and when I tried to get a postive answer as to whether she could make it within a certain time she said I could call another company. Her customer service was not winning me over then either, but apprarently the driver was very courteous.Business Response09/16/2009
Yes I called you back and left you a message, and yes I have caller ID. I work 24/7 on dispatch even I need a shower. I do it all to make sure it is done right and on time. But I am very confused It looks like we picked up on time and did a good job for your WIFE but your still not pleased. Yes we do recommend other companies for a variety of reasons. If they offer what you need as customer I will tell you who to call since I've been doing this for 20+ yrs. If you were so disatisfied why did you call back and use my services? Why? Because we do what we say and we are always prompt and truthful. What does your wife say?I don't think that qualifies as a BAD EXPERIENCE. But like I said it is written very confusing. So I hope you will try us again.
I would highly recommend using this service. They are efficient and extremely service oriented. I wouldn't use anyone else in the Tucson area. Nancyvendrell@hotmail.com
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