Best 30 Mexican Furniture Shops in Tucson, AZ with Reviews - YP.com
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04/06/2017
By: Mary S.
Furniture Connextion
Have purchased several pieces here. Nice quality. Media cabinet dining set wall decor etc. nice place to shop
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01/30/2017
By: Michael A.
Furniture Creations
There is not a better furniture company out there. What ever your needs are they can sketch, design and build them. I have used them to design my front door, kitchen and hallway cabinets. Every time they have surpassed my expectations.
08/26/2016
By: Christian H.
Tres Amigos World Imports
Buyer Beware. I placed a $5,000 order in January 2015 to be shipped to Canada. In addition to the cost of the order, I also prepaid approximately $1,500 in shipping and associated costs. When the shipment arrived, there were pieces missing and every piece in the shipment was damaged with almost half of them completely destroyed.Tres Amigos advised that the only compensation available would be through the shipper. The shipping company sent a claims representative and offered only $2,200 in non-negotiable compensation. The claims representative arranged for the shipment to be picked up so I was left with nothing. I was advised by the sales manager that replacement pieces would be sent to supplement the claim shortfall.After several assurances that the replacements were being shipped over an 18 month period, the owner told me that only a further $1000 credit towards a future purchase would be offered. The replacement units were never received so I lost $4,300USD on this transaction.
12/24/2015
By: Marta C.
La-Z-Boy Furniture Galleries
Lazy boy Tucson is LAZEEEEE. They don't post their hours on website or voicemail. They are closed all day today and you can't find that out until you drive to the store. They fail at THE most basic customer service 101. SHOP SAM LEVITZ instead. Great customer service and communication on web, phone and in store.
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09/04/2015
By: Christie M.
Complete Furniture
This is awful..... Went in and bought several items, some had to be ordered. The items that were on site we can to pick up with a trailer. The works came out with the wrong pieces about 4 times before the owners came and made sure they did it right. The stuff we had on order was supposed to be in within 7 days. 10 days went by before we called and found out the order had been in for several days and hey just didn't call us. Next day a worker calls to see when we are gonna pick up our stuff . Go to pick up the stuff and take it home. Get home to a dresser that is scratched and a mirror that is cracked never will shop there again
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05/20/2015
By: Gwynne C.
Sam's Furniture Outlet
Worst customer service I have ever experienced. Aside from the sales people on the floor everyone else was unfriendly. They hardly acknowledge you and do not seem to care once your purchase is made. Waited over an hour for our furniture to be loaded into our truck & no one ever appolized for the long wait or explained upfront that it would take longer than usually to get the furniture ready. ������������������������������������������������������������������������������������
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03/14/2015
By: James R.
Complete Furniture
I dont understand wanted yo huy a couch and was going to buy tables BUT I WAS TOLD HAVE TO BUY COUCH AND CHAIR I JUST NEEDED THE COUCH I WAS TOLD BY JOSE I COULD BUT TODAY THEY SAID NO GUESS THEY DONT WANT MY BIZ WAS GOING TO BUY TABLE CHAIRS IT WOUKD HAVE BEEN A $500 SALE YOUR LOSE!!!-
02/17/2015
By: Stephanie N.
Desert Design Center
The worst furniture store possible!!!!! Not even worth one star! Save yourself the crappy furniture and stress They ordered the wrong couch set and then turned around and blamed me saying I didn't like the couch. They ordered a teal couch. I ordered a grey couch. I sat on the couch in the show room and showed them. I was told they where going to leave the wrong couch so I had furniture to use. They said they would correct the situation and order the right couch. I gave them 4 weeks and they never ordered it, called, nothing. When I called in several times they did not remember and claimed to know nothing. I finally got my BROKEN frame couch 3 months later. They would do nothing about the broken couch saying I don't have a receipt. I gave it to them when I came in to have the new couch ordered. I also got a crappy mattress that they will do nothing about as well. I have never had any issues with furniture or any store like this! Not to mention I was over charged as I was charged for the couch they ordered and not the couch I wanted. HORRIBLE
12/21/2014
By: Robin D.
Sam's Furniture Outlet
Ordered $3500 worth of furniture. Delivery set for sat, between 3-7pm. Notified on day of delivery at 9am, 2wks AFTER purchase and confirmation that ALL items were in stock, that my dining set was NOT in stock and is a discontinued item. Had to rush down to purchase a new set, at an additional $360. Was promised that ALL furniture would still be delivered that day. Received a call at noon that the delivery's were "running late." Received a call from the driver at 6:25pm, after being trapped in an empty home since 3pm. "Don't know if they contacted you, but we are running a little behind." "They did contact me." "OK, do you still want delivery?" "I do NOT have a choice, I NEED my furniture." "OK, we'll call you 30min before we get there." Called the store 45min before closing, to confirm ALL items would be delivered. Was routed by the front desk 5 TIMES to a recording. Asked to speak to a delivery MANAGER, was again routed to recording. Left a recording that went unanswered, OR a return call. Called the driver at 730pm, no answer and left message, "Can you call me back and give me a time frame?" Called driver again at 830pm, "Hello, I need our beds so that children have a place to sleep." Never received a call BACK or anything, just didn't show UP! NO professionalism, NO courtesy, NO accountability, NO integrity or honesty. This after being told by a dozen colleagues and half a dozen neighbors, that they have had quite similar experiences with this store.
12/10/2014
By: A B.
Sam Levitz Furniture
I don't how this place has any rating over one star unless it was padded by management. Every other site tells the honest truth- check out the BBB, yelp, their own facebook page. Sam Levitz will steal from you, sell you cheap furniture, LIE TO YOU, TERRIBLE CUSTOMER SERVICE, NOT HONOR THEIR OWN SERVICE POLICIES, you can believe the MULTIPLE NEGATIVE REVIEWS about this place- they are all true.

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