Dear All,Even though I didn't purchase my 2014 Volt from Orielly Chevrolet, I have had all my service done there and was quite pleased. My Service Advisor is Tommy Bernath and he has gone out of his way to help get my service visits completed thoroughly and in a timely manner. ThereforeI decided, based on my experience with Orielly Service, I would begin looking for a new Chevy Volt there as well. The Volt is a marvelous technology system and should be marketed by GM much more aggressively than it is. This lack of emphasis and training may be one of the reasons that most people marketing them are awful at best. Being a retired Technology Educator and system designer, I usually just nod and let them try to explain because it is amusing.Long story short I met a young fellow named Xristos Diamantoulis who was excellent in his understanding of the new Volt and could show me some new features in the infotainment interfaces of which I was not aware. He should get an award and be sent to Advanced Volt Sales Training (if there is such a thing) to specialize in that vehicle. His Manager Greg Ahumada was equally good at finding answers on the financial side.Thanks guys! I am hoping that Chevrolet qualifies my current Volt for early lease buyout as I have already sent Xristos my final build for a new Premier. Orielly is a first class dealer and their staff reflects it.Best Regards,Regis Shannon
Superb customer service. They clearly "get it" that businesses live or die by Social Media and online reviews like the ones here because they give you a card with a web address and ask you to rate their service. Not only did they replace my windshield after I had bought my car and gotten home and noticed (I was distracted with how great my "new" car is to notice.) a divot in it. A week later I called about a few other minor, but essential to me about having this new purchase being up to par, and they gladly took the car in, gave me my beloved former car to use, and did a great job of fixing everything on my list. You want a great used car? You want great customer service? Go to Cactus, Doug the owner is a smart guy, my salesman, Reg was a spot on smart car guy, Xander the guy who handled my repairs is a great guy..heck you just can't go wrong at Cactus Auto! I love my CVPI!
I purchased a 2006 Ford Escape from Canyon Auto Sales, from the sales manager at the time. I was only 23, so it was the first car I had purchased. I am a generally skeptical person, so I questioned everything about the car. In fact, I left and came back to the dealership four or five times before realizing I was just a scared buyer and this was in fact a good deal. As soon as I worked out the details and got into the car, I realized the air conditioner wasn't working. I told them, and they scheduled a free appointment to get the issue resolved immediately. Runs perfectly!
07/27/2016AutoNation Honda Tucson Auto Mall Service Center
I was so thoroughly impressed by how well things went with the servicing and repair of my Acura TSX, at AutoNation Honda Tucson Automall! The Service Advisor, Mike Pescatore, was very professional and knowledgeable regarding the work to be done on my car and I appreciate him for being so helpful. Also, great thanks to the maintenance people, who did an outstanding job on my car - at 10 yrs old, it drives like a dream! Everyone was very customer oriented and overall just a great atmosphere, thanks so much!! : )