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02/16/2017
By: Yvonne J.
Orion Roadside LLC
As an RN working nights, I get tired. The other morning I got off work and accidentally locked my keys in my SUV, my BMW X5. My husband and I thought it would cost $80-100 for a locksmith. I called 2 places who advertised "15 and 30" minute response times. Both said it would take 45-60 minutes to get to me with estimates of $60 and $80. I called Orion and he was awesome, 10 minutes and $20 later I was on my way home to sleep for work again! Thanks so much! He's our go-to from now on.
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01/26/2017
By: Elsy O.
Orion Roadside LLC
I would HIGHLY recommend Matt! He came to our rescue when no one else could get my tire off due to stubborn lug nuts. He had them off and tire changed in record time. He arrived quickly, did the job fast, and was super nice and professional! Call him up for roadside service, you won't be disappointed!
04/20/2017
By: Rick B.
Orion Roadside LLC
Matt responded quickly to a call for help with a flat tire. I was unable to release the spare tire from underneath the truck and it was getting darker by the minute. What a life saver at a reasonable price. He's now on my contact list for future emergencies.
Tips & Advices
Yes, most roadside assistance coverage plans offer towing services. There might be certain restrictions, however. For example, the plan may only cover towing services for a certain number of miles. Drivers should check with their providers for details.
Which cars are covered depends on the roadside assistance provider. AAA services are available to members and not specific to any vehicle. As long as members pays their dues and have their membership card on hand, they can use AAA for someone else's car. Generally, auto insurance plans cover the car itself, not the driver, so people can't use their roadside assistance for another. However, details vary between providers, plans and local laws. Drivers should consult with their insurance providers to see whose cars are covered.
Roadside assistance coverage varies depending on the provider. However, they generally include:
  • Tire change
  • Battery jump start
  • Towing services
  • Locksmith service
  • Minimal mechanical labor
  • Delivery of oil, fuel, batteries or other parts
If a driver has a flat tire and no spare, roadside assistance services can deliver a new one. However, these services will not pay for the cost of the tire. That will be the driver's responsibility. Based on the location, some will tow a car to a tire dealer.
Most roadside assistance plans offer gas delivery and service. However, clients are generally responsible for the cost of the gas.

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