Advanced Appliance Service in Tucker, GA with Reviews -
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By: Tina W.
Appliance Care
This is literally the WORST repair company in Atlanta and American Home Shield should NEVER allow them to service anyone if they value their customers! The entire staff, including owner James Blair, is inept , unskilled and unprofessional. They do not complete accurate diagnosis on appliances and orders part after part until they can figure it out! After technician number 3, my dryer is still not repaired and James continues to give us runaround even after two personal visits. His ridiculously rude secretary Antionette or Anjanette, whatever her name is, is just as inept. When I called to get the name of the owner, before I discovered that it was James Blair, through an online search, to make a higher complaint, she refused to disclose that James Blair was the owner. The absentee owner!Three technicians later ( the first one didn't even take the dryer apart) before his diagnosis and ordered a part... Now my dryer is dismantled and still not working. STAY AWAY FROM THIS COMPANY!
By: Deborah J.
Appliance Care
The worst service ever! I am still trying to get my washing machine serviced. My service order was dispatched on 4/22/2016. It is now 6/24/2016, two months later and the repair man still has not made the repairs. They keep ordering part after part but are unable to complete the job. Too, they don't show up when they say and American Home Shield doesn't seem to know what to do. Now I am calling the better business bureau on both the companies! I am determined to get some sort of satisfaction from this ordeal.
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By: Tim C.
Appliance Care
The worst company of all time! I don't know how they are in business. The lady who answers the phone is the most rude person I have ever talked to. Does not know anything about her job. Can not do the simplest of task like call you back and say we would be able to make it today. I would not trust this company to repair my toothbrush let alone my washer machine!
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By: Wbarlament1 ..
Appliance Care
The absolute worst experience I have had with a company. When my oven quit working my American Home Shield dispatched this company. It took 2 weeks for the appliance man to show up. Once he showed up he touched the oven and asked what was wrong. I repeated the same thing I told him 2 weeks ago when the order was placed and he ordered the part. Fast forward another 2 weeks for the part and 1 no show appointment he returns with a part that doesn't fix my oven. He once again taps the oven and eloquently states " well maybe it's the control panel". Fast forward another 3 weeks...going into month 2 from my original work order and he shows up. Mind you this was after another no show... Because he doesn't work after 6 even though his dispatch person at the office made the appointment.Well hooray..the oven stayed hot and stopped shutting off... But wait for it .... Now the oven fan doesn't work. We call to ask him to come back.. And shocker... We need to create another work order for that this idiot broke. Bravo Appliance Care. You have terrible customer service and employ absolute idiots. Stay away from this terrible company.. They will leave your house worse then they found it
Tips & Advices
Water leakage is usually caused by a blockage of the defrost drain by food or debris. The ensuing overflow can leak inside the refrigerator or outside. This problem is often an easy DIY fix--just clean the debris away. If you cannot locate it, it could be a clog of the system and might require a technician.
The most common cause of a refrigerator running is a faulty seal, usually on the door, allowing a constant flow of warm, humid air into the unit. To combat the warm air, the refrigerator’s cooling system kicks in and might stay on. This can cause strain on the cooling unit, not to mention higher utility bills.
The most common reason an ice maker stops making ice is a faulty water supply line. The most likely culprits are the supply line being frozen, broken, disconnected, or the filter being clogged, which prevents water from passing through.
The most common refrigerator maintenance issue is the most obvious: The refrigerator isn’t cold enough. Next is a faulty ice maker, the refrigerator not functioning at all, the unit is making strange noises, and the dispenser units are not dispensing water and/or ice.
Frost buildup in the freezer is a result of warm, humid air entering the freezer and then freezing. It could be as simple as frequent opening and closing of the door, or a faulty door seal allowing air to flow in. If those are not the issues, the automatic defrost system might be malfunctioning and require servicing.

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