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04/15/2015
By: Jen H.
The Tan Company
This is actually Tan Envy, formally The Tan Co off of Hwy 47 in Troy. The beds are older than most competitors. Multiple light bulbs are constantly out in beds and still have not been fixed in the few months I've been tanning here no matter how many times you report it to owners or staff. If you want to tan in higher level beds you'll pay $50 down and $35-$65 a month to wait 15-20 minutes to tan in one of the FEW WORKING beds. The owner actually suggested that instead of me waiting 15-20min to use the ONLY working level 3(not including their 1 stand-up) that I tan in a level 1. Unbelievable, I pay considerably more a month for access to level 3's, why would I want to waste my time or money in a level 1? And why not offer your customer a complimentary upgrade to an open level 4 or 5 considering you now only have 1 bed because the other is completely broken and they have to order a replacement and have " no idea when it will be fixed"??? Don't waste your money here or at the other tanning salon off of Ellis & 47 which is owned by the same people. It's actually cheaper to tan at the Ellis location but only because the beds are grossly outdated! What a joke and a very poor example of decent customer service!!!

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