09/17/2013Heating Plus Cooling-Troy
I had them diagnose and repair a leaking system. A different company installed the equipment and left a big hole in a solder joint. Heating plus cooling replaced the elbow and recharged the system. The refrigerant leaked out in a couple weeks at the same spot. Sid told me the unit was designed incorrectly and I had to contact the manufacturer and have them correct a design flaw that was 'cracking the elbows'. I looked at the elbow they replaced and it was the same condition, porosity in the solder joint leaving a hole, not 'cracked'. They came out a second time replaced the elbow. He billed me to refill the system (didn't pay). I held onto the elbow for several weeks to show him, he never cared to look at it. Next, I gave him another chance an had him install some HVAC on the rooftop. The new unit was leaking condensate inside the offices. I called and he said without hesitation "its maintenance, the units have to be cleaned and serviced". I checked the belt, filters and cleaned off the condensers. It was new so the belt and filters looked good. I asked him to provide the service so the water problem would stop, he promised me someone would be out the next week to 'service'. I never heard anything or saw any service report. we continued to have water dripping all over the offices under the unit. I called and asked if they were serviced, he said yes. I had him come out personally and we both looked at the unit. He claimed the belt was so worn that it affected the RPM to a degree that it may be part of the problem (ridiculous), the original filters were in, and no other cleaning had taken place on the condensers other that what I did, yet he still claimed that someone had been out for 'service'. He was full of excuses and not solutions. I just told him "either you have to solve it or I do". So were waiting for hot weather so he can see for himself. Today, I had complaints that the offices were cold. Sid left the power off to the unit when he looked at it last week. These are the facts
Just had my 40 year old furnace replaced by this company. No high pressure sales pitch with them. They were honest and courteous, and explained everything I needed to know prior to purchase, and through out the install. They got here when they said they would, worked their tails off when they were here, and didn't cut any corners. Compared to other companies I had quoting this job, they were the most competitive. I would highly recommend this company, they did a great job.
As the mother-of-the-bride, I could not have been happier with the whole shopping for the bridal party experience. The owner of the shop, Christine, went above and beyond in every way to make this an absolutely amazing experience. She cared so much about meeting all of our needs, from the prices we could afford, to making recommendations in other areas to help make the wedding all we wanted it to be. We literally say all the time, because of her the wedding was amazing!! Sarah's Bridal is much more than a bridal shop, it is more like an "all you need to know for your wedding" shop. If I told you all they did for us, you would not believe it. Suffice it to say they felt like a bridal shop and wedding planner all rolled into one. And though our resources for the wedding were limited, we never felt they were trying to push us into higher priced items. Christine was determined to help us plan a beautiful wedding on the budget we could afford. The wedding was breathtaking on a shoestring, and that was in big part because of Christine and Sarah's Bridal. We will be forever grateful!! Not to mention, she has amazing prom dresses that my other daughter has purchased there. You will not believe the range of prices she has and the choice of dresses. Her shop is beautiful and feels like a boutique. You must see it to believe. Make this your first stop as soon as the weeding planning begins. I promise you that you will be so glad you did!
I know Chris through my BNI group. Chris has serviced my furnace and given recommendations for regular maintenance that I now follow. The other day we discovered a slow leak coming from the hot water heater. Not taking a chance on a large flood in the basement, I consulted Chris (early Friday evening) who noted that if there were no external leaks in the plumbing, the leak was likely a cracked tank. Chris quoted a price right on the phone and said he would be out first thing in the morning (Saturday). Chris arrived on time and within two hours the old hot water heater was replaced with a brand new one. The old one was taken away for recycling the glass, steel and aluminum components by Comfort Plus (thinking Green).Reliable, fast , on time, great work, reasonable cost and green are words that describe Chris and Comfort Plus. I would recommend Comfort Plus in a heartbeat.T Tull