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By: Rose M.
Enterprise Rent-A-Car
Prearranged getting a rental on Tuesday, 4/21/15. Enterprise associate met me at the car repair shop at the arranged time of 8:30 A.M. He then took me and another woman also having her car repaired to the Enterprise Office. I noticed the parking lot was free of cars which seemed strange since the arrangements were made ahead of time. The person taking care of me then told me I could use the van that he had driven to pick me up. I am 80 years old and currently being treated for cancer. There is no way I was going to take a vehicle that I had to step up into and had never experienced driving. All I required was any 4 door sedan. He then told me to wait that he thought he had the solution to my problem. I had made this appointment early because I had an appointment at Sloan Kettering in Baskin Ridge NJ. I was going to leave the rental at my daughter;s house in East Windsor and then go in her car. Mike when into the back of the office and and I could hear vacuuming being done the girl at the desk said let me go help him. He then came back and said he now had a car for me. Apparently this was a car that had just been returned and was not detailed. The car still had mud on it. However, none of this was an issue. He then proceeded to walk around the car and noted to me that the front passenger tire was missing it's wheel cover. I took the car and proceeded to my daughter's home in East Windsor to go with her in her car to my medical appointment. When she saw the car I had she was surprised to see the wheel cover missing,, I told her that it had been pointed out. She looked at the copy of the lease agreement and could not understand why the scratch under the front bumper in front of the tire missing the wheel cover and the marks on the back bumper was not noted on this sheet instead of just no damage. I spoke to Michael this morning and told him I was unhappy withe service yesterday but was more concerned that I would be held liable for the scratches that were on the vehicle. He told me that scratched on the vehicle were not considered damage. I offered to keep the vehicle if he would assure me in writing that this was so or he just give me a different car. He said that he would get back to me sometime today to do this.Rose Marie maher
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By: Hadi R.
Enterprise Rent-A-Car
Everything was good but, when I asked them if I can leave my car on their lot, they told me "NO" the I requested a pick up. I had return the car on Sunday 2 PM. They did not tell me that their office will be closed upon my return. The office hours were written on the contract but I expected them to remind me so I can arrange for return pick up rather than waiting on the side of the road for uber!
By: Darlene M.
Enterprise Rent-A-Car
My family has used Enterprise for several years. We have never had an issue with them. Their staff has always been friendly and worked with us to meet our needs. Their offer to pick you up or drop you off is not just an advertising gimmick. They are true to their word.
By: Jose G.
Enterprise Rent-A-Car
Top notch customer service, inmaculate cars.The manager Dave and his staff are outstanding.This branch sets the bar of excellence for the Enterprise brand.
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By: Rahul S.
Enterprise Rent-A-Car
This was a very nice experience. The staffs were polite and quick enough to provide us good service. I will look forward to have next rental with them.
Tips & Advices
Although special insurance isn’t always legally required for a moving truck, all auto insurance providers and moving specialists suggest you buy the special policy from the moving truck company. This is because most auto insurance policies have exclusions for covering vans and trucks over a certain size, and also because auto insurance will not cover the personal property inside a moving truck.
In order to drive a rented moving truck, a person must be on the rental agreement. Just as with rental cars, getting another driver put on your rental truck agreement may carry an additional fee per day.
Moving truck rental cost does not include the fuel cost. Make sure to find out from the rental company if there is anything to know about the type of gas the truck requires, as well as the location of the gas tank.
The rules about moving trucks and weigh stations vary somewhat by state. Some states do not require trucks to stop if the occupants are doing a personal move, not commercial moves. Others require all commercial trucks to stop, regardless of what they’re calling. When in doubt, stop.
Yes, pets are allowed in some moving trucks. However, all moving companies clearly state that renters should not put pets in the cargo area, and that pets should be in a transport carrier or properly harnessed for everyone’s safety. Moving truck rental companies all have clearly posted pet transport safety tips that you should review before moving day.

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