08/02/2016King's Court Mobile Home Park
Dealing with King's Court was one of the worst experiences we've had. They are the most unprofessional group of people we've dealt with and we would never recommend them. Their communication was terrible. Despite leaving messages, sending emails and even going to the office, it was difficult to get a return call or response. Twice I went to the office during office hours and it was closed. It took me a week to get a call back to see a house and then the salesperson didn't show. The person in the office doesn't seem to know what is going on, their application process is such that it was impossible for us to provide what they required in the time frame they required it, and there was no effort on their part to find a solution, just a lot of "I don't know's." We were in a position to pay cash for a home and had an accepted offer, but the incompetence of the staff put an end to our ability to buy the home. Our experience was such that we felt something there just wasn't quite on the level.
Where to begin... The first day we moved in the pipes under our kitchen faucet was leaking and we couldn't get anyone to come by and fix it for 3 days. The carpet was nasty burbur with a bunch of fray lines in it. We noticed that every time we turned on the light switches, they made crackling noises (but maintenance said that was perfectly normal). Whenever we turned off the upstairs hallway light it would BLINK for a while! But that was normal too. The property smells like raw sewage on some mornings to the point where you literally gag. I had a nasty smell coming from under one of my kitchen cupboards and had maintenance come to check it out. They said all they smelled was wet dog; it actually smelled like sewage (I have a dog, I know what wet dog smells like). I pay over a 1,000.00 a month to live here. All it covers is garbage and lawn maintenance, but there is no lawn maintenance that goes on here. The bush outside my townhouse looked like a nasty, dried-up tumble weed. They don't rake any leaves or pine needles. They don't maintain the landscape at all. There's dog droppings EVERYWHERE. Oh yeah, and you have to pay an additional 15.00 for a car port. It would be an utter joke to say their townhouses are energy efficient in any way, shape or form. All previous places I've rented have never sacked me with such ridiculous electric and gas bills. The upstairs is not insulated AT ALL! In the summer you have to point a fan up the stairs and even that doesn't make a difference. In the winter my daughter has to sleep with 4 thick blankets to keep warm (despite the register in her bedroom and one in the bathroom and the other room). The air conditioner doesn't work well and smells like mildew when it's on. The place was built and designed by a third grader I think. When I'm in my bedroom I can tell if the basement light is on because there's a gaping space between the molding and the carpet. The cupboard doors are crooked. No one seems to think they need to put their dogs on leashes and management does NOTHING about this. In fact, management is a total joke. The lady running the show here is an apathetic burn out, doesn't care about anything and think you have no valid reason to complain about anything. And finally, the morning after a major winter storm no one came out and plowed. Cars were getting stuck left and right in the parking lot! And this went on until noon! On a Friday! People couldn't leave to go to work or anywhere else because the maintence crew never showed up! Apparently they'd spent the first half of the morning taking care of the owner's property, making sure her place was nice and plowed. Apparently her property was more important than her tenants being able to get to work. And if you have children who need to ride the bus? Have fun with that. The sidewalk down this steep, treacherous hill is maintained only half the time. I would NEVER recommend living here. They say on their website that they provide "affordable", "luxury" townhouses but nothing could be further from the truth. These people are in it for themselves and they do not care.