10/10/2016Renewal By Andersen of Houston
The entire process was amazing until the installers arrived to install the windows. A husband and wife showed up and once everything was set up for the windows to be installed, the guy noticed a problem, he said the windows were a different size, after roughly three phone calls, he informed us that they were correct. The couple arrived at 8 am and left around 5 pm, the entire time the two were installing the windows the husband sounded frustrated at the wife, literally yelling and getting mad at her, made me super uncomfortable, especially since I have two small children in the house as well. Once the windows were finally done we had to get painters (from the company) to come out and paint (typical) However, the installers scratch parts of our window frame inside. Renewal by anderson is GREAT, however the installers ruined the experience for us! The painters were also great!!