Best 30 New Truck Dealers in Tolleson, AZ with Reviews -
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By: Ray M.
Rush Truck Centers
I went into parts after sent there from service to check on the price of parts.. The guy at the counter said I would have to call volvo and check on the parts myself because they were not in his computer. I went back to service and told them they said he should of called volvo. I went back and once they all realized I was mad and didn't have this kind of time in my day they started with junior high excuses.. I left went up the street to freightliner they were great there professional and the quality was Awesome. I would not recommend RUSH to any professional trucker. Our job is dangerous enough we don't need to be harrassed when trying to get serviced. The CLERKS acted like they were doing me a favor. And the General manager Chris Ryan was not able to pick up a phone for a complaint about his staff because he is above it. So I got with the corporate office and will be dealing with this from that level. The worst part was when the other staff saw the PARTS CLERK doing this nobody jumped in and corrected him. until they saw I was mad... What a joke..! If a junior high mentality is your thing this is the palce for you.....
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By: Daniel W.
Rush Truck Centers
So far not going good about got sick when I read all the bad reports on rush truck Phoenix knowing I have towed my truck truck to that shop for repairs.... I will keep posting how this experience ends up turning out but so far they have been diagnoseing the truck since 10 am this more it's now 430 pm and they say they don't know the problem yet not looking good hope this changes before the night is over.......
By: johnjay1786
Freightliner of Arizona
Took my 2012 Cascadia in for service and wow what an absolute nightmare. First it was like walking into a black hole, nobody knew what was going on with my truck, couldn't get anyone to answer my questions. After 6 phone calls with no answers to my questions I went down there and spoke with their service advisor Chris. After 10 minutes of looking for information on my truck I received an estimate for repairs and it wasn't even for the problems I brought it in for. I asked what this was and they told me they couldn't find the problem I had requested they look at but they did a "Free" inspection and found several "other" problems which is what the estimate was for. I ask to speak to the Service manager and was told Craig Lopez was not there but the general service manager 'Beef' "WTF" was there. After waiting for 45 minutes I was finally able to speak with "BEEF" I ask for his name and told him that beef wasn't very professional he told me his name was larry winiewitcz (don't know if I spelled that right). I told him what had happened and he said "it is what it is" if we can't find the problem there's nothing we can do but we can fix the items we found on our inspection (which by the way was not authorized by me). I told him no and to bring me my truck, he said there was a bill on it and I had to pay $146 bucks for their check out time. Oh did I mention my truck is still under warranty. I informed him that my truck was still under warranty and I shouldn't be paying anything. He said that if they are not able to make a warranty repair then the customer must pay. I was livid and told him to bring my truck up. He said "pay the bill and I will". I got up and left, called the Freightliner help desk and spoke with a gentleman named Matt. He called the dealership and put them on a three way with me. In the end Matt ended up giving them some authorization to bill Freightliner and they let my truck go. I WILL NEVER GO BACK TO THAT DEALER!!!!! EVER!!!! and to have a service manager with the name BEEF what a joke of course he looks like a side of beef couldn't even get out of his chair to shake my hand.

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