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Northcoast Financial Services

Financial Planning Consultants

(419) 841-1222

Directions

Website

5373 Monroe St, Toledo, OH 43623

Open Now

Regular Hours

Mon

9:00 am - 8:00 pm

Tue - Wed

9:00 am - 6:00 pm

Thu

9:00 am - 8:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 2:00 pm

Sun

Closed

BBB Rating

A+?
BBB Accredited Businesses

BBB Accredited Businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Extra Phones

TollFree: (877) 466-6396

Add Your Review

  • Gregory F.
    06/08/2017

    Very grateful to them. I needed a car, and they had no trouble financing me on the spot no questions asked. The jeep was great had no problems or issues. No problem with the auto pay, and if I needed anything Dana was always helpful. Would recommend them to anyone, and I am getting ready to buy a second car from them.

  • user avatar
    Heidi B.
    Details
    Overall
    Expertise
    Professionalism
    12/06/2016

    There was an issue with my auto pay and we missed a payment, and not only did the staff grant me a few extra hours to get my payment in, they were extremely friendly and helpful in my time of duress. Maybe they have a new staff but I have nothing but good experiences with them so far!

  • RUTHLESS & THREATENING AS BAD AS LOAN SHARK THUGS
    Truth of the Matter
    04/04/2012

    The North Coast Financial office @ 5373 Monroe St Toledo, OH is BAD news!
    They divulge their customers financial information to anyone/everyone!
    They are Ruthless & Threatening to the Debtor's Family & Friends!
    They will even track your families credit cards even when they are not a customer just to keep up with where everyone is at. A friend of mine, Was on vacation in another state. She paid for the room with her own credit card & it was registered in HER name. Yet, North Coast Financial called the hotel SHE was staying at in order to try get her to tell them where HER sister was.... She had no idea since SHE was on vacation in a different state! They scared my friend into a panic. For fear they were going to send THUGS to her hotel room! (They informed her the motel operator told them her room number. They informed her what number it was! BEWARE of North Coast Financial Svc!!!
    I do NOT think any creditors should be able to have access to a persons financial info if they are NOT a customer!

  • Stay clear
    ljdye
    10/06/2011

    They suck, they r rude jenniffer called me a f-n moron .becauuse my phone was messing up. If u r one day late they call u and ur family a millon times and they.text.u .. These people crossed.the line by calling me a name. I will report this to the bbb. And I will post it every where dont go thru northcoast they rip u off. They.r rude and guess what they can have their back too its junk and paid way to much .. Please people stay clear of them

  • The worst place ever
    misspyt
    11/29/2010

    I purchased a used vehicle from franklin park/ linc. mur. and first of all the man made me be owner of the vehicle when i was suppose to be the co-signer. Then I got the loan through Northcoast Financial which was really a big mistake, they overcharge, their rude on the phone, the car's transmission went out in less than a year, and they don't go after the co-signer if the cars isn't paid by the owner. This is the worst place to get a car loan through. If your looking to by a car and have bad credit or no credit then dont go to NCF, your better off going to a car auction and fixing whats wrong with the car. Because NCF will tripple charge you what the car is really worth.

  • Horrible company to deal with!
    dlj44857
    11/25/2009

    I got a vehicle that I overpaid for in the first place. It was a great vehicle, but I overpaid by quite a bit. My son had an accident in the car and was actually killed in that accident. They are now hounding me to continue paying for the car and do not understand that I took some time off work to grieve. They have no compassion whatsoever. They got $8,000 from the insurance company and are now hounding me for the other $3,000 left on the vehicle. They could at least give me a bit of time.

  • Only if you have too!
    DAJJ231212
    05/26/2009

    I purchased my car through Franklin Park Lincoln Mercury(corner of Jackman & Sylvania) which would not tell me the loan price until after I signed the paperwork for the loan. Then on the 3rd day of having the car the check engine light came on and found out it was the EGR valve they promised they would have it fixed and here it's over 2 yrs later and I am having it fixed myself on my dollar not theres. I too have several issues regarding there box in my car that they say it is my battery and cables neither of them are bad or corroded (they're both brand new). I also have electrical probs in the car I purchased because it mysteriously has a BREATHALIZER hooked up and has a short in it. I was told by Northcoast (Jeremy) they will take it out for $80.00 hr. which I am not sure why I am responsible for there Screw up leaving it on the car in the first place when they sold it to me? I am an honest payer and have pd over my loan amt every week and have found out that I am barely any closer to paying my car off. I found out the overage I pay each week accumulates and does not go towards the principal on my loan. I have had the best customer service from CARRIE. As for needing an extension they only do that if you have an overage or at X-mas time and the reps are not allowed to advertise. So you must ask about options. My recommendations for a car loan is a Family member or get a second job it will be lot less hassel. I could tell you more stories about what I have been through but I will leave that up to my LAWYERS.

  • Customer Service Is a Huge Problem !!!
    Michelle3613
    02/26/2009

    The Truck That I Purchased Is Very Reliable But The Customer Service Is In Need Of Some Serious Help, They Put You On Hold Forever It Seems Like And Never Are Polite.
    Truck 5-Stars
    Customer Service 0-Stars

  • DO NOT DO BUSINESS WITH THIS COMPANY
    winter09
    01/22/2009

    THIS COMPANY TAKES ADVANTAGE OF PEOPLE AND THEIR FINANCIAL SITUATION. THEY SELL CARS THAT ARE READY TO FALL APART. THEY WILL TAKE YOUR VEHICLE THEN SELL IT AT AN AUCTION FOR DIRT CHEAP AND YOU WILL STILL BE LIABLE FOR THE FULL AMOUNT PLUS 25% INTEREST!! THEY WILL COME AFTER YOU AND GARNISH YOUR WAGES AND TRY TO MAKE YOU PAY FOR SOMETHING THAT YOU DON'T EVEN HAVE!! STAY AWAY FROM NORTH COAST FINANCIAL SERVICES !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ON A SCALE FROM 1-10 I WOULD RATE THEIR CUSTOMER SERVICE AS A 2.

  • i am having a good experience with them!
    bluemillionare
    12/27/2008

    this is my last year to pay on my car and i have had nothing but support and courtesy from these people.! ~ this is my first message.! ~ now i know there pricey but you got to understand your a high risk person to give credit to in the first place.! ~ and if your not then you need to find other financing.! ~ i have lost my job more than ounce and every time i needed it with in moderation meaning no more than 2 in a six month period they will help you.! ~ now i pay on time and always have but i bet like a lot of people these folks complaining are most likely trying to take advantage of them and forgetting it's a business.! ~ i recommend not messing up your own credit in the first place so you don't have to go to a high interest financing company, but if your down on your luck with credit and your honest and not taking advantage of them you will see there great to work with.!!!! ~ no problems here i am 31 yr old blk male.! ~

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