By: Bruce B.
Sears Appliance Repair
I gave this repair only two stars because I was stood up twice. I reserved an afternoon time slot twice and near the end of the day they called to tell me they were not coming. I wasted two half days of vacation for nothing. I cancelled my third appointment due to a death in our family but the repairman didn't get the message and showed up anyway. This was disappointing. However, the repairman did a great job. He fixed it quickly and was knowledgeable about the product. I do not fault the repairman but I am greatly disappointed in their telephone scheduling.
By: geek_caravan
i bought 3 parts from you and im very satisfied with the ship time and prices. At first my model # had nothin coming up. I talked to one of the people on chat and they helped me out and we figured out that I had typed in a wrong number.
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By: Marcia R.
Sears Appliance Repair
I was pleased with punctuality of service tech. Came at stated time. Professionally addressed problem with refrigerator, shared helpful hints with me to maintain good working order on this major appliance.
By: jcolebiker2645
This website is super easy to navigate thru. I was able to find the belt I needed for my dryer by searching by my model number. Belt was delivered in 2 days-I wont be doing business with anyone except them.
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By: Charley R.
Sears Appliance Repair
Chuck our service professional did an excellent job on replacing a flat tire on our Craftsman garden tractor. He was prompt courteous, and very thorough in his maintenance of your new 5500.
By: vash09
The parts are cheap compared to other websites. I was able to get what I needed for my whirlpool dishwasher. Im glad I found you guys I will be using you again.
By: carolb11
My light blew in my microwave--talked to someone on chat, found what I needed and the bulb came in a couple days later. Thankyou for the quick delivery :)
By: dpibs88
Just ordered a bake element, the guy on live chat helped me find the correct one for my oven, and helped answer a few questions. A+ service and prices.
By: annally
Great prices & customer service. I was able to order everything I needed and it shipped out to my home right on time. Thank you!!!
By: Carol V.
Sears Appliance Repair
The last repairman was excellent. He really is into customer service and he performed so well. He makes up for the lazy ones.
Tips & Advices
Aftermarket replacement parts can be perfectly safe and reliable, but be sure to do your research. If replacing a more integral piece, such as washing machine’s water pump or a thermostat for a busted water heater, it might be best to purchase new.
Replacement parts generally come with warranties extending anywhere from 30 days to five years, depending on the original price, the nature of the fix and the age of the part itself.
If you’re seeking new parts repair companies will generally mark up their prices slightly--particularly at a major national retailer. However, used parts are typically discounted.
Cheaper used appliance parts can be found online or at many local, independently owned retailers, along with ecommerce sites such as eBay. Major retailers, however, generally limit their selection to unused, full-priced options.
Second-hand appliance parts are generally anywhere between 50-75% cheaper than new ones, but warranties might not extend as long and the parts may be less reliable or come with a shorter lifespan. Be sure to research the source of any second-hand parts to ensure the dealer is reputable and the part itself reliable.

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