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07/18/2015
By: Craig S.
Legend Towing
This is about Mike at Legend...So I was looking forward to spending the evening with some friends, just getting into some good conversation and I get the call from my son... car won't start and its at Bettenhausen rec center .. Lovely. So I head over there, yep, sounds like it needs a starter. I run home, call AAA and while I am on the line, the tow truck driver is calling me. Cool, good service. I told him I would be back by the car in three minutes, so I will see you there (figuring this will take awhile) I leave the house, show up at the rec center and he is already there. - WOW - really cool now. Then I realize I had a jackass moment and left the keys to the car at home, I tell the driver and he's like, no worries, it happens. I hustle home and back and hand him the keys to put the car in neutral and the damn thing started for him WTH!!! really?? I felt bad that he made a dry run and Im all apologetic. He said, "don't worry about it, I will call it in and cancel it. Then he asked, "where are you going"? I told him home and he said - I will follow you to make sure there are no problems, Who does this?? IN A WORLD OF SO MUCH COMPETITION WITH BUSINESS, IT ALL COMES DOWN TO CUSTOMER SERVICE - IT IS REFRESHING TO HAVE AN EXPERIENCE WITH A COMPANY AND AN INDIVIDUAL THAT REALLY DOES CARE ABOUT THEIR CUSTOMERS. I HIGHLY RECOMMEND LEGEND TOWING IF ANYONE NEEDS ASSISTANCE, THEY KNOW HOW TO TAKE CARE OF PEOPLE! THANKS MIKE, Class Act!
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02/12/2016
By: Jennifer J.
Legend Towing
Legend has helped me through AAA 3 times in past two years. I had 2 cars towed to a friend's garage for work & today I had a flat tire to the rim. I thought it might be damaged (rim & tire both) and he could easily have told me I needed 1-2 new tires or a new rim or even a new spare. But he said spare was ok, added a tiny bit of air, replaced it and even told me my tire & rim were still ok & could get it fixed anywhere. I didnt have to sign anything--all included in AAA (another stellar company especially for us ladies -just sayin'). I wanted to at least give him a few bucks for lunch--he saved me by showing up within 25 min of my call on a busy cold Friday & changed spare in a few min. & was courteous & professional. I would absolutely recommend Legend Towing and AAA.

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