I received a gift card for Christmas to Lee Nail and Spa from a friend of mine. I live close by, but never have reason to travel to Thomasville. So, this afternoon, I drove there to use my gift card and to give myself an afternoon of pampering before I start back to work next week. I went on a Friday afternoon around 1:30, so business was slow, so upon arriving, I was immediately assisted. I decided to get a manicure with Shelac and a standard pedicure, since my gift card was for 20.00 (I thought I would use it to cover the whole pedicure and then pay for the manicure). I thought I was going to have a nice visit, but it ended up being disappointing. The girl who did my nails was extremely rude and loud. She didn't smile at all or try to make conversation with me like most nail stylists do. She made me feel very uncomfortable by telling me that my feet were so ugly because they were dry and cracked (yes, I have a history of dry and cracked heels, but they are NOT as bad as she made them to be.) She also tried to push me into getting another pedicure package that was a higher price than the 20.00 standard one I wanted to get. I finally went with the 25.00 one, so she would get off my back, but she was still huffy/puffy the whole pedicure because she wanted me to get the most expensive package. :/ After finishing the pedicure, she went over to the nail station with me to do my manicure. After cutting and trimming my nails, she asked me to go wash my hands and as I got up. she stepped on my feet with her heels (ow) and ruined my left foot that I had just gotten done, so we had to go BACK over to the pedicure bath and she had to do my whole left foot all over again. I ended up leaving at 4 pm! It took her over 2 1/2 hours to do everything and she really didn't do THAT good of a job. It really is a shame, as the atmosphere is very nice and clean. I was just disappointed in the service. Now maybe not all of their staff is as rude as the girl I had was, but I don't think I will be visiting Lee Nail again. I usually get my nails done in Winston-Salem at another nail salon that I like a lot better. Sorry for everyone reading this but I just had to be honest about my visit.
First visit to this place was this past Saturday, and I must say, I had a great experience. I got a full-set, get, with white tips, and it was $35. The owner (the male) did my nails, and he was VERY nice and made me feel comfortable. He even offered me a beverage. The rest of the staff was very nice too. The place is quiet and very pretty inside- more like a spa. They also give you a customer number, which you can use to keep track of the services you've had done. Every 10th one is free. You can also let friends and family use your reference number to get to your free visits. I will be making this my new place. I recommend it. PS- please use my reference number 557 when you go- it will help us both. :)