Went in today because I received a gift certificate for Christmas. Told her what I wanted and she sat me right down. Said it would be a few minutes. After about 5 mins. another girl walked in and they sat her beside me. A few mins. later the same woman who told me it would be a few minutes sat down with the girl who came in after me. Took a deep breath and told myself maybe she had an appt. After about 5 more mins. she got up and started cleaning a booth from a pedicure. In the meantime another girl walked in and she asked what she wanted, so I know she didn't have an apt. Sat her down in front of me. Another 10 mins past and she sat down and started on the girl that came in after me again. Waited a few minutes and walked out. I figured out why I had to wait, even tho I was there before 2 other people. I only wanted a manicure and polish, not gel. Guess I wasn't spending enough money for them. Don't think they cared if I walked out or stayed. The problem for them is, I know a lot of people and then there's social media. Not very good advertisement for them. Oh well, they'll never see my face again.
Today, February 18, 2015 at approximately 5:00pm, I went to the following Regal Nails located within Walmart in Thibodaux, LA:Regal Nails410 N Canal BlvdThibideaux, LA 70301(985) 447-8999I received a manicure and pedicure and asked for my eyebrows to be waxed. The worker not only burned my skin, but he waxed all my eyebrows off and called it a "mistake." I was in total disbelief and shock. I would like to report this facility as it does not come off as professional as other Regal Nails I have been serviced at. I have a conference to go to tomorrow and must pencil in my eyebrowed because he did a HORRIBLE and painful job. He did not know what he was doing. He was a Asian man in his 40s and wore glasses, speaking poor English. He apologized for doing such a horrible job and didn't charge me. This is not okay and I would hate for the next person to have to relive this traumatic experience like I did because of an untrained worker trying to do wax jobs.