Best 30 Duplexes in Terrell, TX with Reviews - YP.com
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12/24/2016
By: Ann L.
Stone Creek Apartments
This is a quiet place to live in however it is a place that has gone through several different owners nothing has gotten any better with any of the owners that has purchased this property they are not going to fix anything they're all about accepting rent money animals have feces everywhere all over the yard there are maintenance people that reside on the property the rules do not apply to them however if you are a resident of this place then the rules are strictly enforced also Beware of the lease when you sign it will state in there that you have to basically maintain your own town home slash apartment which means they give you a filter for your furnace you have to put it in yourself what a maintenance program. No regular maintenance has ever been done on the furnace or the air conditioner unless it just goes all the way out. I came home one day and my heat had been running for about two weeks while I was gone and I was told there's nothing we can do about your bill too bad. beware and good luck! I was strongly advised not to rent here and the fact that the property owner himself I don't think he realizes what really goes on he takes the office manager word and leaves it as that.
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01/05/2016
By: Robin M.
The Timbers At The Park
Worst customer service ever! I always pay my rent via their website and have NEVER been late. January 1st I go onto the website to pay my rent but the only charge showing is for my water usage. January 2nd the site is still only showing my water. January 3rd and still the only charge is for my water. I figured that with it being a holiday weekend that maybe the site was late with updating their info. So I paid my water bill since that was the only charge showing. January 4th at 7am I check the site again and still no charge for my rent. As of the 4th rent is considered late. My husband calls me at work about 5pm and says that we have been evicted due to non payment of rent and must be out by the 7th! I called the apartments and spoke to Shonda whom I assume is their idea of a manager and tried to explain that their pymt site hadn't posted my rent charge as of that morning but of course at 5pm it was showing and included a late charge. She informed me that I knew what the amount if my rent was monthly and all I had to do was enter the amount I wanted to pay and a credit would appear until the rent charge got posted to the website. OK, I didn't know I could do that! Shonda was so rude! So I paid my rent online and now I don't want to renew my lease when the time comes! I can't believe that a company would evict someone for being 1 day past the due date! And to make matters worse when we first moved in to these apartments I told them something was wrong with the a/c because the unit never shut off and it was hot as hell inside. The maintenance guy said it was because we were upstairs. When I got my electric bill it was $600 for my little 2 bedroom apartment. I demanded something be done so the maintenance guy came back out and this time replaced the thermostat and now I have a normal bill! Now if I can just get them to fix the leak from the drip pan overflow from the a/c that drips 24/7 into the bathtub! The duck tape the maintenance guy fixed it with worked for about 3 hours!!!!! Really!!! Duck tape?????? I rest my case!
11/05/2014
By: Robert C.
The Timbers At The Park
this comp suck,s they call me an tell me they have new moving special that every thing will be cover for $299 adm fee appl fee and water fee every thing they ask me to bring a money order next day they call me and toll me i was not a aprove and they did not give me my money back .that who they make a living stilling from people realy disapointed.

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