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By: margaret2003
MedExpress Urgent Care
I went in for bronchitis and had an older gentleman doctor who was amazing. He was kind and patient and took his time to explain everything to me. My husband went in one week later for similar symptoms and was treated by Dr. Krista Sexton-Cox and she was horrible. She was rude and short with him. Basically told him he shouldn't have come in despite the fact we have a 1 year old who we are desperate to keep healthy. She did prescribe him an antibiotic though she never told him what she thought he had. Finally he asked about something for his cough which has kept us awake for 2 nights now, and she said Mucinex which he had already tried along with NyQuil. When he said that didn't work she said then to just get some Claritin-D which isn't even a couch suppressant. 1st visit 5 stars, 2nd visit i would give no stars if that were possible. My advice would be call and make sure Dr. Krista Sexton-Cox isn't on duty when you want to visit.
By: Bri H.
MedExpress Urgent Care
I would never go to another clinic in Terre Haute. MedExpress got me in, out, and on my way to feeling better. Everyone was very friendly and made me feel welcome!
Tips & Advices
Under most health insurance plans, urgent care visits will require a copay that is usually less expensive than emergency room visits, but more expensive than standard doctor visits - around $120 on average. Urgent care staff do not have much information regarding individual coverage, so be prepared and check with your insurance provider to understand costs.
It is common for urgent care physicians to recommend follow-up treatment after an initial visit. Most commonly, patients will be asked to return to the clinic or their primary care doctor if symptoms get worse or do not improve in a certain amount of time. Patients might be referred to a specialist for treatment of more complex conditions. Or patients may simply be given a few basic tips for recovering at home. In any case, patients should follow the doctor’s advice regarding next treatment steps.
If needed, urgent care doctors can prescribe medication to treat conditions. This may include antibiotics for an infection or pain medication for a broken bone. Be sure to follow the doctor’s instructions for taking these medicines.
Be sure to explain your symptoms to physicians in as much detail as possible. Note when or where the symptoms first appeared if possible. Inform urgent care staff of any medical conditions you may have, all allergies, and all medications you are currently taking. Also be sure to bring proper forms of identification, and any health insurance cards/information to help process your visit.
You should be able to find a 24-hour urgent care clinic by searching online resources such as yellowpages.com. Be sure the location is included in your health plan network before visiting.

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