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04/24/2015
By: Lynn C.
Palousek Overhead Door
We use these guys all the time, they do everything they can to help. In spite of clients who want to wait forever to make a choice then want it now. In the construction business you are often held hostage to distributors and manufacturers. If they do not get the product to you in a timely fashion the client blames you. They get it and we get it. It sucks. Yet these ladies still put a smile on their faces and persevere. I have NEVER had any problems with this company and that is why we use them every time we have a garage door install.
09/27/2013
By: energykaren
Palousek Overhead Door
Kenna was so polite and helpful! I had no idea what I needed for my door and she was so knowledgeable and helpful. The price she gave me was very fair and she got a technician to my house the same day! I don't know who those other people talked to but it wasn't Kenna. Maybe they had a temp that day or something. I highly recommend this company. Just ask for Kenna next time.
01/17/2014
By: Fred G.
Palousek Overhead Door
1st/ Kenna is quite possibly one of the nicest people I have spoken to on the phone for some time2nd/ the 2 guys that came to do my torsion spring were in and out in no time, and very professional//some of the best service I've seen in some time //would highly recommend
07/10/2013
By: fromtexas
Palousek Overhead Door
I would agree that the woman that answers the phone is rude and unprofessional. But the guy that comes out is very professional. If the woman that answers the phone could either be replaced or have an attitude adjustment, Palousek would be second to none.
Tips & Advices
Monthly, carefully observe the door as you open and close it. If you hear or see anything unusual, take a closer look. The regular motion could loosen up some of the hardware, so take a few minutes to tighten everything up. Also, be sure that tracks, tires, and other moving parts are lubricated. If your door is painted, make sure it isn't chipped or peeling. Deteriorating paint on a wooden door could let moisture in, which leads to warped doors, while a steel door could rust.
On average, a new garage door installation will cost around $1,000. Most homeowners end up paying somewhere between $740 and $1,400, including the installation and the door itself.
It depends. For someone who tackles home improvement projects, installing a garage door might be a viable do-it-yourself project. An experienced wood or metal worker can install with the right materials, tools, and knowledge. Someone less experienced should contact a professional. Depending on the size, a door could weigh as much as 200 pounds, though some smaller or uninsulated ones could be less than 100 pounds.
If you begin to notice this around a change in seasons, check the lubricant on the tracks. Weather patterns will affect lubricant's effectiveness. Dirt or debris on the tracks could also be the cause; make sure they're clear and clean. If the tracks look fine, make sure the doors are hung evenly.
It could mean your tracks are either dented, falling, or otherwise misaligned. Misaligned or damaged tracks can cause the door to cease working or fall off its tracks. If your door is stuck, slanted, or looks unstable, call a professional who will have the right tools to fix the problem.

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