I am writing a testimony about my personal experience as patient at Zounds Hearing. I have been wearing hearing aids for the past 8 years. They were the small CIC hearing aids. As my ability to hear has become worse, I’ve been looking for replacement hearing aids. Before coming to Zounds, I tried a couple of other kinds of hearing aids that didn’t work out for me. When I first came to Zounds, I was very favorably impressed with the staff here. They listened to what I had to say about my hearing problems, and immediately began to tell me what they had to offer. My ear canals are small, so I have had some issues with insertion and comfort. Paul Folwer is very professional and helpful. He has discussed options for me that I may want to try for optimal hearing and comfort. The staff here could not be more welcoming, helpful or accommodating than they have been to me. I would definitely recommend their services to others looking for a solution you haven’t been able to realize from the providers you have used. Wishing for you a successful experience with Zounds!!
Thank you for providing me with a pair of Zounds hearing aids three weeks ago. I sought the hearing aids principally because in my professional work I was missing a lot of what was being said in the courtroom. I have had the chance to make several court appearances using the new hearing aids, and now I can hear everything being said perfectly. I have also discovered several social benefits to using the hearing aids. I thought the birds had all outsourced to a foreign land, but now they are back, and they are cheerful. My wife is no longer plagued by the TV volume booming for my benefit. Now it is me asking her to turn the volume down. She better come to see you too. I was skeptical of your assurance that wearing the hearing aids would improve my sense of well-being, but it is true. I feel more energized now that I can hear the sounds of the world around me. Thank you and Mr. Duncan for all your attention and help, and please convey my thanks to Zounds.
I have worn hearing aids for years and the biggest problem I had with them was changing the batteries daily. With Zounds, I never have to change the batteries because they are rechargeable. I recharge them at night and it’s automatic. Another reason is when I decided I wanted new hearing aids, I went to 3 different places. They all had the same story. They wanted $5300 - $5800 for a pair and I could get a refund after 30 days if I didn’t like them. I pursued that and learned after the fact that I would get a refund of all but $500. The Zounds hearing aids that I have now, I can use this hand held remote control to raise the volume on each hearing aid separately. With it, I can also adjust for being in a crowd or being in a dining room or what have you. Overall, I Love the fact that I can adjust it, they don’t require batteries, and they are both doing a great job for me and they cost a whole lot less than $5500.
The service at Zounds is outstanding. I have never worn hearing aids before so this is a new experience for me. I was very comfortable with the testing and was amazed at how well I could hear immediately. I knew I had a hearing problem but did not get tested because I did not want to pay the high cost of hearing aids. At Zounds, I was able to get my hearing aids at a great price, with an interest free payment plan, love this!! Also, I purchased the travel bag which is great for my many visits to my daughter and her family in Mississippi. One more thing, I love the remote with the different modes and the volume control. Nothing but good to say about my hearing aids!