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01/08/2014
The Missing Piece
This is in response to Jack C. and his critic below. I am one of the owners here and was very involved with your quote and events that day. I am unsure of the "bait and switch" you are referring to unless you are talking about having us come to get your pieces only to find out they were damaged and not in the condition you promised they were. You did send me pictures, the bed was actually one of the most beautiful beds I have seen and I was very excited to bring it to our store and sell it for you. I am not interested in paying my movers, paying for gas in the truck and for everyone's time and then end up with nothing. But that was what happened. In my emails, I provide a long list of what we can and cannot take. In that list it states we cannot accept items that are damaged - your bed had a crack straight down the middle of the headboard. If also says we cannot accept items that are makeshift to fit your piece - the bed frame did not even match the bed itself. I cannot accept money from clients for a bed that is cracked and will probably not be able to be put together after they purchase it. It is very unfortunate we have sites out here on the internet world that allow people to post maliciously with half truths. This is a family business. This is our livelihood and we all work very hard to be a great addition to the South Tampa and Clearwater community. Shame on you, Jack.
01/20/2013
By: kikilesr
The Missing Piece
I have bought and sold many pieces of furniture at The Missing Piece. I type this as I am sitting on a fabulous bed purchased from the Britton Plaza location. Today (Sat 01/19/13), at the Britton Plaza store, I was treated so poorly. Upon entering the store, I was greeted with “Can I help you we close in 14 minutes”. After 45 seconds, another sales person bellowed: “CAN I HELP YOU!” in a tone that sounded like: “Can I help you – please leave quickly”. I left the store at 5:50pm, after doing a 2 minute lap around the store. I was shocked by my treatment, especially after having been a loyal customer for 10 years.
11/15/2016
By: Sandra L.
The Missing Piece
I love your store. I have bought a number of items from you and my friends are so impressed that I have bought from consignment. Often my sister and I drop in just a poke around. Everyone is so nice.

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