This morning, I needed to go grocery shopping. Since my vehicle is having issues, I decided to call United Cab. I've used their service for many years, and they are always prompt and usually very friendly and courteous. The first driver that picked me up was pleasant, but the second driver that brought me home with my groceries was not. He did not smile, and barely greeted me when he pulled up. He seemed as if he just wanted to hurry up and get the groceries in the trunk so we could be on our way. Not to be a sincere gentleman, seeing that I was customer, and a lady that needed help with her groceries. When he got me home, and after I paid him, my mother rushed outside to help me unload the groceries as she always does. Therefore, I didn't expect him to help. After we only had two items left in his trunk, I told my mother I would go out and get them. Before I could get back to the car, this "Foreign Idiot With Attitude", decided to just dump the items onto my driveway, get in his cab and drive away without any regard to the fact that he left our FOOD on the ground! In that moment, I was so surprised at his rude and nasty behavior, I couldn't speak. Needless to say, my mother and I were so incredibly pissed!! If he was having a bad day, hates his job, or simply doesn't like being in the United States of America, he surely chose to take it out on me and my family this morning. After I helped put away the groceries, and cooled my temper, I called United Cab, spoke to a manager, and reported the incident. Although he apologized, it seemed fake. I'm almost certain that nothing was done. Word of advice, if you have groceries, and you see Cab 418 arriving, send him back! After today, I will be using another company. United Cab has lost a loyal customer for good!!!!
Used this service from Sheraton to tpa (Tampa international) while traveling with a small puppy . Was one of the better ground transport experiences I have had(though brief). Pickup was 4am,Sheraton shuttle started at 5am..Driver,Cory, was there early and had informed staff he was my 4am ride so they knew to get me checked out and ready to walk out the door. He was efficient in both loading and routing(was quite economical,less than yellow or united cab fare). We had a pleasant conversion. Car was clean,roomy and comfortable. Clark